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NTL BB Speed Upgrades

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Tony_H_3
Tony_H_3 Posts: 2,643 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
It was rumoured that NTL was to upgrade all of it's services to 1mb, 2mb & 3mb respectively mid March. However this didn't happen but I have been assured by CS that it will now roll out these upgrades as a direct result they are no longer appling the £25.00 for the manual upgrades:

Click Here to go directly to the upgrade server, upgrades for cable modems are instant **NOTE - Once you have upgraded you cannot change packages for 30 days**

Regards
Tony H

Comments

  • shanni
    shanni Posts: 353 Forumite
    It says there's a £3.99 monthly charge? Have I read it right?
    Shanni
  • rsandham
    rsandham Posts: 23 Forumite
    I had been expecting to get the speed increase automatically, but had to use the 'upgrade your speed' page (see link in the first post).

    I suspect NTL require you to do this as they want you to accept some revised term and conditions when you upgrade - for the new 'usage cap' for example.
    They call me Mr Pig!
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    There is a thread regarding this in the Internet Board here.
  • Tony_H_3
    Tony_H_3 Posts: 2,643 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Good spot EdLass, in my defence I don't actually look at all of the forum's!! :eek:


    But that post is much more informative so make sure you click through folks!! :cool:
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    Tsk, tsk, no need to read all of the Forums but you should read Martin's email as it was in there on 23 March :rolleyes:
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