Automatic Price matching at till. Advertised price goes up

Whatdo

Voting with feet is clearly the most obvious option and is what I should do. Or discuss the matter with others.

There would appear to be some merit in the method:

IF... I knew exactly what I wanted... and had done some research on that product, trawled the internet for best price/inc delivery and most importantly that the item was currently in demand and popular. However I am happy to purchase dead stock, and it is this purchasing style which seems to fail in this regard.


Essentially the prices quoted on items on the shelves are not binding but guide prices... again the staff would argue that I would not be complaining if the price had gone down automatically.


What legally binds a retailer to contract with displayed priced goods? is this a reality or an urban myth?

Thanks again everyone for your input.

Hintza

This is one of these occasions I might walk out and go and pay a couple of pounds elsewhere, just so they don't get the business.

I really don't see the "supposed" benefit for the shopper this is all for the benefit of the retailer.

Shop should invest in electronic pricing boards and then they could adjust the price centrally.

arcon5

There's nothing more annoying than incorrectly priced goods. I can accept mistakes happen and can be rectified but this type of system is moronic and can leave prices of various goods incorrectly priced a lot of the time - especially with the rate technology values change.

I'd have to agree with the above poster and walk away from the sale.

bod1467

Whatdo wrote: »

What legally binds a retailer to contract with displayed priced goods?

IMO an occasional error/difference is fine; systematic changes could be classed as "bait advertising" as suggested previously.

molerat

The price marking order 2004

What does the order require?
Where goods are offered for retail sale the selling price and, where appropriate, the unit price (e.g. 65p per 100 grammes) must be given to consumers in writing (including prices in catalogues, shops and online). Small shops which have a retail area of less than 280m² do not need to display a unit price.
How should price indications be given?
When selling to the general public, all pricing information must be clearly legible, unambiguous, easily identifiable and inclusive of VAT and any additional taxes.
Pricing information must be given close to the product, or in the case of distance contracts (e.g. online or mail order sales) and advertisements, close to a picture or written description of the product. In relation to sales by telephone, price indications must be clearly audible and linked to the subject of the transaction.
Prices can be shown:

• on goods themselves
• on a ticket or notice near to the goods
• grouped together with other prices on a list or catalogue(s) in close proximity to the goods - if counter catalogues are used, there should be sufficient copies for consumers to refer to

Pricing information must be available, i.e. clearly visible, to consumers without them having to ask for assistance in order to see it.