claiming back holiday,without no insurance

decco1875

My Parents were due to go on holiday in 3 weeks,but due to unforseen health problems have had to cancel the holiday.
They had'nt got travel insurance yet as they've always left it till about 1-2 weeks before they go.
They went to the travel agent and they said all they could give them was 10% of the price they paid.(which was £800)
They paid cash for the holiday.I know they had no insurance but surely they can get more than this.

jonesMUFCforever

I think if this is true (Lets be honest it is a bank holiday weekend when all the trolls come out to play!) then they are very lucky indeed to get anything back!
I would take it as they are not going to get anything else back!

themull1

What was the unforseen health problem? could someone else not have gone with the other person?

BOBS

What changing the date and postponing it? then making sure insurance is in place in case this happens again!!

longforgotten

I know its wishful thinking but have they got a bank account that has travel insurance as a freebie and they don't realise ..........