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Please help Bayer claims item not received

Thank you for your help
Buyer received tickets a little late then we are expected but in time for the event

Comments

  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    If you sent it recorded delivery you can check whether it has been delivered by entering the reference number on the Royal Mail website.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • kykla26
    kykla26 Posts: 34 Forumite
    Thank you !
    Just checked and information on my item not yet available online
    I send it tickets 26/03 first class its already 4 days..:mad:
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    It might still turn up.

    Unfortunately the Royal Mail don't class an item as lost until 15 working days have passed.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    Is it possible that the buyer wasn't in when the postman/woman tried to deliver. Perhaps it's at their local sorting office waiting to be collected.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • keeperbear
    keeperbear Posts: 293 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    Time sensitive items like tickets should really be sent special delivery. Recorded delivery items can simply be signed for by the postie him or herself.
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