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Unable to enter reading on Scottish Power website
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Just moved to Scottish Power and they are ready for me to enter my meter readings on their website.
Problem is, using the login details I signed up with and the agreement no they gave me, their website keeps saying Im not authorised to use it.
Have emailed them twice but no reply.
Maybe its time to switch to another supplier before the agreement is confirmed with SP.
Anyone else have this problem? Dont want to phone them as usually kept on hold forever with these things and cant be bothered if they cant.
Problem is, using the login details I signed up with and the agreement no they gave me, their website keeps saying Im not authorised to use it.
Sorry
Sorry, you are not authorised to access this service.
If you need help accessing your account, please contact our dedicated customer service team on 0845 270 6543 (Mon-Fri 8.00-19.00, Sat 8.30-13.00). Alternatively please email us at contactus@scottishpower.co.uk.
Have emailed them twice but no reply.
Maybe its time to switch to another supplier before the agreement is confirmed with SP.
Anyone else have this problem? Dont want to phone them as usually kept on hold forever with these things and cant be bothered if they cant.
0
Comments
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Sorry who are you talking about Scottish Power or British Gas?Sealed Pot Challenge #239
Virtual Sealed Pot #131
Save 12k in 2014 #98 £3690/£60000 -
The BG site is down for maintenance at the moment:-
Service update
We’re sorry, some of our online services for your energy accounts will be unavailable between 6pm Friday 24th August and 6pm Monday 27th August. During this time you can still submit meter readings and view or pay your most recent bill. We apologise for any inconvenience this may cause.
Please note: This does not affect your central heating, boiler or appliance services.
The is probably affecting'new users'
Ring the online team on 0800 048 0202That gum you like is coming back in style.0 -
Sorry who are you talking about Scottish Power or British Gas?
Sorry - meant to put Scottish Power not BG
- now edited (thanks!) 0 -
I think you will find the login details on your wecome E-Mail
(Agreement number and post code)0 -
And he was I trying to enter my mothers national insurance number and my wifes bra size.
Thanks for the informative post.
You've been a member since April and that was the best 1st post you could come up with.0 -
And he was I trying to enter my mothers national insurance number and my wifes bra size.
That will not work! Try entering your head size big numbers and your IQ small numbers.
New poster WAS trying to help/advise you
The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon0 -
How long is it since the switch took place ?
www.myscottishpower.co.uk
It takes several weeks before your online account becomes active , until then you should be able to enter meter readings through the above link.0
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