We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Huge Problem Coming My Way - Help Needed

Options
Hi

We moved into a new build last May. The builder told us that they would advise the electricity and gas company of the final metre reading.

Since then we have not had a bill or any correspondance from the supplier. I have heard that builders make a common mistake by telling utility companies the plot number rather than a house number and that this causes confusion over billing etc.

I am concerned that we will get hit with a big bill for this period. Is there anyway of avoiding it - should I just keep quiet and hope they never notice?

Comments

  • Woby_Tide
    Woby_Tide Posts: 5,344 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    you can keep quiet, you'll just have a problem if you ever try to sell the house
  • tripled
    tripled Posts: 2,882 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It's also possible the utility company are issuing bills but they aren't reaching you because they are being sent to a plot number and the royal mail don't know where to redirect them. Unless you could demonstrate you had made reasonable efforts to contact your supplier, it's unlikely you could get any written off and could have a large repayment.

    It's fairly easy to find out who your supplier is, contact your local MPAS service for electricity and your gas pipeline company (should be on your meter) to find your gas supplier. Make sure you have the meter serial numbers handy when you call.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.7K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.