Advise Needed

DeepInDebt

wealdroam wrote: »

But that isn't the question that you asked.

You asked if it was legal...

Somethingcorporate then confirmed that it was...


Now, to answer your supplementary question...

It could possibly be because the applicant could not provide consistent information about their name.
I can see that leading to doubts about all sorts of things.

But no-one except the bank will be able to answer that question, will they?

It was accepted both times on the website, the first time the required documentation was sent, then a month later she called to chase as had heard nothing, she was told it was because of no middle name on the app.
So she reapplied,providing middle name, it was accepted, thus awaiting forms to resend docs and one day later an email stating declined with no reason.
This to me seems based on discrimination, what else could it be?

DCFC79

DeepInDebt wrote: »

It was accepted both times on the website, the first time the required documentation was sent, then a month later she called to chase as had heard nothing, she was told it was because of no middle name on the app.
So she reapplied,providing middle name, it was accepted, thus awaiting forms to resend docs and one day later an email stating declined with no reason.
This to me seems based on discrimination, what else could it be?

Theres the D word again, is it discrimination though ?

wealdroam

DeepInDebt wrote: »

This to me seems based on discrimination, what else could it be?

As said earlier, it could be for any reason.

But what do I know, what does anyone here know.

Have you asked the bank?

paddyrg

DeepInDebt wrote: »

...based on discrimination, what else could it be?

Well, I honestly doubt your partner is the only black woman in the UK to have an account with this bank, so discrimination on grounds or race and gender seem somewhat unlikely.

Nobody is obliged to do business with anyone else - the bank don't want your business for whatever their reasons are, so try another - no point getting hung up about it when it'll go nowhere. There are plenty of banks out there. If one of them offers her an account, all done. If none of them will, then there's clearly some other problem with her status that makes them wary. Banks are in the business of bank accounts, so they don't decline people just for fun.

(If it is any consolation, Coutt's (who the Queen banks with) is just dumping clients who they don't feel are suitable for their products - anyone earning under £100k seems to be in the firing line - this is just businesses choosing their customers as it is in your case too)

mattyprice4004

Discrimination? Seriously?

I give up. It's obviously not discrimination!

Guardsman

The race card is becoming worthless these days it's been abused just like disabled parking permits.

mattyprice4004

Indeed it has. Black and been refused a bank account... how does that even come remotely close to discrimination?

SuperHan

DeepInDebt wrote: »

Hi,

She called them and they advised that as the name on the application did not have a middle name, yet the passport did they couldn't pass the identity check. (Despite the middle name field on the online application not being a required filed as denoted by no * by it).

Of course the box had no * by it! This doesn't mean it is optional, it means fill it in if you have a middle name, leave it blank if you don't!

It's not discrimination though, like someone has said, it can be difficult for foreign nationals to get bank accounts here, and someone who isn't sure of their own name and has made multiple applications with (albeit slightly) different names would probably raise a red flag somewhere.

Try another bank and answer all the questions correctly this time!

mildred1978

paddyrg wrote: »

Well, I honestly doubt your partner is the only black woman in the UK to have an account with this bank, so discrimination on grounds or race and gender seem somewhat unlikely.
)

Just because she's Nigerian doesn't mean she must be black!!

paddyrg

mildred1978 wrote: »

Just because she's Nigerian doesn't mean she must be black!!

No, you're absolutely right of course - however the vast vast majority of Nigerian nationals are...plus the OP used the 'discrimination' word...must admit I made assumptions!