Missed prepaid taxi due to flight delay

bris

Airlines never accept liability for third party losses due to delay, this is why you pay insurance. They only cover situations where the delay causes you to miss a connecting flight, train, coach etc that was part of the original booking.

Azmataz

arcon5 wrote: »

Why should the taxi driver not be paid for the service made available to you?

I imagine a taxi driver could easily pick up another fare at a heaving airport queue.

OlliesDad

Azmataz wrote: »

I imagine a taxi driver could easily pick up another fare at a heaving airport queue.

It depends on whether his licence allows pre-booked fares only.

CKhalvashi

OlliesDad wrote: »

It depends on whether his licence allows pre-booked fares only.

It also depends, if it's a Hack, whether you're in the right licensing district.

We do 80+ airport jobs a day, but all ours have East Herts plates, the airport is in Uttlesford. There's 5 miles from our office to the airport

CK

Azmataz

OlliesDad wrote: »

It depends on whether his licence allows pre-booked fares only.

True, but in this case, the OP did mention that it was a taxi company. Minicabs are required to operate on pre-bookings, whereas taxis aren't.

shaun_from_Africa

Azmataz wrote: »

True, but in this case, the OP did mention that it was a taxi company.

Whenever I phone up to book a "taxi", it's actually a private hire cab that I'm calling, and I don't think I'm alone in using the term "taxi" to cover both licenced Hackney carriages and private hire vehicles even though there is a difference.

I doubt very much if what the OP booked was in fact a Hackney carriage taxi as they are required to have meters fitted and these are what are used to calculate fares, and I'm pretty sure that they are not allowed to take fares "off the meter" by accepting pre-payments.

glider3560

A three hour delays entitles you to compensation of at least €250 per person, which should more than cover the taxi payment.

shaun_from_Africa

glider3560 wrote: »

A three hour delays entitles you to compensation of at least €250 per person, which should more than cover the taxi payment.

Afraid not,
The EU regulation that covers the compansation for cancellations and delays of flights (261/2004), only covers departure delays and not late arrivals.

Centipede100

shaun_from_Africa wrote: »

Afraid not,
The EU regulation that covers the compansation for cancellations and delays of flights (261/2004), only covers departure delays and not late arrivals.

The EU Regulation, as amended by the Sturgeon judgement, does indeed cover delays of 3 hours or more in arriving at the final destination airport:http://curia.europa.eu/juris/document/document.jsf;jsessionid=9ea7d0f130d59482dfff562f406eaa6eeefb3dbe89d2.e34KaxiLc3eQc40LaxqMbN4Oa3qLe0?text=261%252F2004&docid=73703&pageIndex=0&doclang=en&mode=req&dir=&occ=first&part=1&cid=24986#ctx1


This judgement itself is under appeal but likely to be ruled in passengers' favour this autumn.

OP - you might like to visit this thread for the latest on flight delays and entitlements: https://forums.moneysavingexpert.com/discussion/47230

shaun_from_Africa

But that case is totally different to the OP's and does not compare in any way.

That ruling was to do with arrival delays which were caused by flight cancellations and the passengers being rerouted or placed on later departing flights, hence their original arrival time being changed.

passengers who are re-routed under Article 5(1)(c)(iii) of Regulation No 261/2004 are afforded the right to compensation laid down in Article 7 of the regulation where the carrier fails to re-route them on a flight which departs no more than one hour before the scheduled time of departure and reaches their final destination less than two hours after the scheduled time of arrival. Those passengers thus acquire a right to compensation when they suffer a loss of time equal to or in excess of three hours in relation to the duration originally planned by the air carrier.

There is also the "extrodinary circumstances" exemption.
Whilst this doesn't always apply, one time that it does is if the delay or cancellation was caused by something which:
"their nature or origin, are not inherent in the normal exercise of the activity of the air carrier concerned and are beyond its actual control."
and an unscheduled landing at a differerent airport to fix a techinical problem is certainly not a normal activity of the airline.