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Am I entitled to a refund?
Comments
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dancingfairy wrote: »Surely an item has to be fit for purpose though? Clearly if the zips were sewn on back to front/strangely then that is obviously not something the OP did/didn't do and was inherrent at the time of purchase (although the OP didn't have the opportunity to check at the time).
df
Yes - which would mean you are entitled to a 'remedy' after acceptance. Which could include repair or replacement.0 -
If you can determine whether it is the annex at fault or the tent itself, you can then suggest a swap-out of the faulty part for a new part.
That way, you get a fully-functional tent and the dealer doesn't end-up with another faulty tent to erect and fix.Never Knowingly Understood.
Member #1 of £1,000 challenge - £13.74/ £1000 (that's 1.374%)
3-6 month EF £0/£3600 (that's 0 days worth)0
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