refund/store credit

gibbo84

hi i recently purchased a new pair of football boots and after 4 weeks they are still not broken in and are getting worse hurting my feet. i have ask the store for a store credit note as i wish to buy a different pair and they have said because there is nothing physically wrong with them they will not exchange anything for me. help needed as i can no longer use these as they are hurting too much many thanks.

vuvuzela

Unfortunately the boots are fit for purpose, they just don't suit your feet. This means the shop isn't legally obliged to do anything. Maybe ebay them ?

McKneff

Thicker socks.

Sorry, but I dont believe in this 'shoes' breaking in'
If you buy shoes, they should feel comfortable straight away.
I don't think you can do anything really because they are not faulty.

Do you feel they are too hard, soft, too large, too small

gibbo84

They are my correct size but they are like a pastic boot and should mould slightly to the shape of your foot. But i just keep getting blister after blister and they are not getting better.

McKneff

So, if you are getting blisters, they are rubbing, which means they are slightly too big.

Like I say, try some thicker socks or an extra pair of those little ankle socks under your football socks.

If that doesnt work, it's ebay time...........

gibbo84

yeah looks that way thank you for your kind replies.

Hintza

McKneff wrote: »

Sorry, but I dont believe in this 'shoes' breaking in'

You obviously never wore old army boots in your time............they would make you weep until they were broken in.

Now the German Army used to use urea to break their boots in, OP you could give that a try?

bod1467

Hintza wrote: »

Now the German Army used to use urea to break their boots in,

I think that's a load of p...