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chief executive of lowcostholidays

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Can someone help me please?
I urgently need the Contact details of Paul Evans, chief executive of lowcostholidays. Email address if possible.

We are due to go on holiday next Monday to Ibiza.
We booked a nice quiet hotel in Portinax for Grandma, daughter and son aged 3 years.

I received an email this morning saying our original hotel was overbooked so we have been moved to an 18-30's hotel in San antonio!!

Totally unsuitable for us.


Any help would be really appreciated.
«1

Comments

  • luci
    luci Posts: 5,960 Forumite
    Part of the Furniture 1,000 Posts
    Try paul.evans @ lowcosttravelgroup.com (remove spaces)
  • stephb34
    stephb34 Posts: 2,064 Forumite
    Part of the Furniture Combo Breaker
    Which hotel is it in Portinax, as my friends went to one in may and they were double booked then. Are you sure this hotel is an 18-30s as usually kids can't stay in these.
  • mcfisco
    mcfisco Posts: 1,957 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Send the email to all of the following
    Again, remove spaces

    paul.evans @ lowcosttravelgroup.com
    paulevans @ lowcosttravelgroup.com
    pevans @ lowcosttravelgroup.com
    pe @ lowcosttravelgroup.com
    paule @ lowcosttravelgroup.com

    Also post on Twitter - @lowcostholidays
    and Facebook - http://www.facebook.com/lowcostholidays.com

    Keep the post short and to the point, don't rant or go into too much detail
    ie "does anyone know Paul Evans email address? Lowcostholidays has moved Grandma into a 18-30 hotel on Ibiza and customer services won't help"
  • pampam
    pampam Posts: 435 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    stephb34 wrote: »
    Which hotel is it in Portinax, as my friends went to one in may and they were double booked then. Are you sure this hotel is an 18-30s as usually kids can't stay in these.

    The hotel is
    Riviera Hotel San Antonio Bay
    Al;l the reveiws complain about noise from young party goers.

    My daughter was seriously assulted back in January and I am trying to rebuild her confidence. Large group like this would really freak her out at the moment.

    The original hotel was the vista bahia
  • You will have to contact customer services for something like that.
    But seriously, you will never get to speak to Paul Evans, he's the CEO!!
    You don't just casually get the CEO's details.
    Wish I could help more, but definitely call up the company you booked it with
  • You don't just casually get the CEO's details
    Yes you can! Whether or not they answer themselves is a different matter though...
    :beer:
  • pampam
    pampam Posts: 435 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Yes you can! Whether or not they answer themselves is a different matter though...

    Contacted and problem solved.
    Many thanks to everyone who helped.
    Kind regards
    Pam
  • Bob_the_Saver
    Bob_the_Saver Posts: 5,610 Forumite
    pampam wrote: »
    Contacted and problem solved.
    Many thanks to everyone who helped.
    Kind regards
    Pam

    Nice one have a good holiday.
  • budgetflyer
    budgetflyer Posts: 5,949 Forumite
    Interesting.

    Did you contact customer service BEFORE going straight to the numero uno ?, or did you just go straight to chief exec ?
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