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rubbish iron

today i bought a steam generator iron from currys. I was actually really excited about doing the ironing for once:) but its rubbish.Its supposed to be an early b,day present (not romantic i know, but i needed one) and i am really disappointed. There doesnt seem to be much steam coming out at all. Now i dont know if its supposed to be like that( i have had other models and they acted differently to this) or if it is faulty.
At £100 it wasnt the cheapest or the dearest, but what are my rights?
Am i just stuck with it now?
Thanks

Comments

  • Guardsman
    Guardsman Posts: 991 Forumite
    It's new so have you followed all the instructions.. Mine has a indicator on it that let's me know when the pressure is high enough.
    Also it has settings that I can regulate the amount of steam used.
    I think the surest sign that intelligent life exists elsewhere in the universe is that none of it has tried to contact us.
  • transient
    transient Posts: 528 Forumite
    today i bought a steam generator iron from currys. I was actually really excited about doing the ironing for once:) but its rubbish.Its supposed to be an early b,day present (not romantic i know, but i needed one) and i am really disappointed. There doesnt seem to be much steam coming out at all. Now i dont know if its supposed to be like that( i have had other models and they acted differently to this) or if it is faulty.
    At £100 it wasnt the cheapest or the dearest, but what are my rights?
    Am i just stuck with it now?
    Thanks
    make and model?
  • Have a look on Amazon.co.uk to see if you can find the iron on there & see what the customer reviews are like.

    They generally have loads of reviews for products they sell and they always seem to show all of them and not just the favourable ones.
    If all of the write ups are pretty good, then it's possible that you have just received a dodgy iron.
  • transient
    transient Posts: 528 Forumite
    Have a look on Amazon.co.uk to see if you can find the iron on there & see what the customer reviews are like.

    They generally have loads of reviews for products they sell and they always seem to show all of them and not just the favourable ones.
    If all of the write ups are pretty good, then it's possible that you have just received a dodgy iron.
    That was my thinking.

    Also OP do you have a vented iron board so the steam can go through or a solid one, I assume a vented one as you have said you have had them before.
  • zoob
    zoob Posts: 582 Forumite
    Part of the Furniture 500 Posts Name Dropper
    What iron is it?
  • thanks guys. I did read all the instructions and i have a vented board.I read the reviews on amazon and they all looked pretty good. I chanced that i had a dud one and amazingly i was refunded money today no problem(i was gearing up for an argument which is normally the case) thanks for your replies tho x
  • Guardsman
    Guardsman Posts: 991 Forumite
    Excellent result well done.
    I think the surest sign that intelligent life exists elsewhere in the universe is that none of it has tried to contact us.
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