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Halifax have caused me to lose my ISA allowance
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I would contact HMRC again. Explain that you did not contact them because Halifax assured you that they would resolve the error and that you have a formal complaint open on this issue.
Halifax should fix this - they are permitted to under ISA regulations. The problem comes because HMRC have instructed them to void the subscription. They/you need to get that instruction cancelled and then they should be able to reinstate your ISA. Halifax will need to provide the evidence for HMRC to make that happen.
If Halifax will not comply, ask them for a letter detailing their error that you can then provide to HMRC. Keep up the pressure with the formal complaint (they should not have closed the first one). FOS if necessary, but that probably won't get you the outcome you want.
Yeah, I have written to HMRC and supplied all of the evidence and a copy of my complaint and reply from Halifax. Just waiting on their response now.0
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