Move spam in MS Outlook...

ednotdave

Hi - Has anyone ever tried to use the "Rules" thing in Outlook to move spam from the inbox?

I've set up rules that are supposed to move messages with specific content, but all I get is a copy in the "Junk" folder, with the original left in the inbox!

Anyone know how to do it?

Gracias...

aussielle

Hi

try asking your question on the techie board where someone will know how to solve your problem....hopefully

iBusiness

Moved.

BaritoneUK

Can you tell us what verson on MS Outlook you have? I have set it up and works great on Outlook 2000

ednotdave

Outlook 2002...

garrydh

Hi,

The following page is a troubleshooting guide for the junk mail filter for Outlook 2003 but I think it should apply to 2002:

http://office.microsoft.com/en-us/assistance/HP010400921033.aspx

In particular I think this section might be useful:

I am seeing duplicate copies of junk e-mail messages.

You are using a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) e-mail account and have created a client-side rule to move messages to another folder. One copy of the message is being moved to the other folder and the other copy is being moved to the Junk E-mail folder. Edit your rule, and then add the senders' names to the Safe Senders List, so only messages you want will be moved to the other folder.

Garry