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Ofcom or trading standards?

firestronaut
Posts: 454 Forumite
I'm having an issue with KGBDeals refusing to acknowledge my request for a refund, even though we have been corresponding to each other prior to the request.
Do I report their poor customer services to ofcom, since they're primarily an internet based company, or trading standards?
Thanks.
Do I report their poor customer services to ofcom, since they're primarily an internet based company, or trading standards?
Thanks.
Starting debt: 3399.39 / Debt now: 2975.39
VSP Challenge 2012: £39.58/£100 Crazy Clothes Challenge 2012: £3.00/£150
£2 savers club #20: £30
£2 savers club #20: £30
2012 earnings: £67.50
Long Haul DFW Supporter #204
0
Comments
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Trading Standards, and maybe the ASA as well?0
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Ofcom only deal with phone, broadband, post(?) and TV (?) now - they're also about as much use as a chocolate shield against a laser gun.0
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Thank youStarting debt: 3399.39 / Debt now: 2975.39VSP Challenge 2012: £39.58/£100 Crazy Clothes Challenge 2012: £3.00/£150
£2 savers club #20: £302012 earnings: £67.50Long Haul DFW Supporter #2040
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