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New email, buyers paying to old address

This is very frustrating. I have updated my primary email address (my old was hacked) in my Paypal account and also in my Ebay account. When buyers win an item the payment is showing the egg timer as their payment via Paypal is linked to my old deleted email. I have deleted it in Paypal so why are Ebay still linking to this old address ?

Everytime buyers pay I have to email them and tell them to cancel payment and pay via my new email. This should be happening automatic Grrrrr :mad:

Comments

  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ebay don't change the details on your auctions, you have to do that yourself. By default your Paypal id will be the last one you input in the payment section.

    It is irritating that this cannot be changed once your item has sold , some of us have to keep swapping between paypal ids as we use both micro and premier accounts.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • hubb
    hubb Posts: 2,511 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I am not entirely with you
  • When you are creating a new a listing, in the section for payment methods you will accept, Ebay will display as a default the last e-mail address for Paypal payments you used in previous listings. You need to change this at the time of creating the listing to your new Paypal e-mail address - new listings will default to your new e-mail address from then on.
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