BG Websaver 12 ending

robt7893

Terrylw1 wrote: »

After your cooling off period ends, the new suppliers sends their notification including the future switch date, to the distributor. The distributor sends this to your current supplier.

The current supplier has an objection period which is normally 5 working days from receipt of this request. If they miss this, its tough no matter how much you owe as the distributor seals the switch agreement at the end of this period.

The final bill will be produced once the old supplier receives the readings through their agents which come from your new suppliers agents. Submit your own switch read to get this accurate and your new supplier passes this on for you.

So, if you have given your own reading, you can work out if the DD will cover it. It may do or may not.

The supplier if objecting, can only do it on Outstanding Charges, so if the DD is leaving you in credit, you won't have these.

So if the direct debit will not cover outstanding charges he can ring up present supplier and settle bill over the phone then he knows there is nothing outstanding, and everything should then go through without a hitch. thanks for explaining how it all works will be ready to act when time comes.