billed after 12 months

christine003

If EDF send a bill after 12 months are we entitled.not to pay them?

jalexa

christine003 wrote: »

If EDF send a bill after 12 months are we entitled.not to pay them?

Not at all. You are always liable for the last 12 months and always bound to pay promptly the undisputed element of a bill.

In qualifying circumstances (that's supplier failure not willful customer evasion), older un-billed consumption *may* be subject to back-billing relief.

christine003

Well I have SEVERAL copies of correspondence to EDF with no acceptable replies requesting my bills, after 14 months I get a letter out of the blue telling me they are looking into it... I have heard Martin say something along the lines of the 12 month rule

jalexa

christine003 wrote: »

... I have heard Martin say something along the lines of the 12 month rule

Martin alludes to this...

http://www.energy-uk.org.uk/publication/finish/43-code-of-practice-for-accurate-bills/412-the-code-of-practice-for-accurate-bills-back-billing-for-domestic-customers.html

Read my post more closely. As always I choose my words very carefully.

christine003

Thanks for your help there, almost professional!.....