New body shop glitch!!!

Chanonica

Yay my first post!

I cannot believe I've missed such a cracker of a deal. I hope everyone gets their products!! I'm going to keep a close eye on TBS from now!

amandaleeds

Gutted - why has this only just come through on my e-mail? :-(

marathonic

I saw this last night but it was marked as 'moved to another forum'... dunno why I didn't click through but regretting it now :mad:

Indrute

Maybe they will add rewards card again Also, try to add Purple Cosmetic Purse and 3 Gift Boxes, apply the code and see what happens! They take 2 boxes for 0 quid, and leave a purse for a tenner. This may help you to save on boxes too

Indrute

I have just found Terms and Conditions of the offer buy 2 get 2 free:
Buy four items and get the cheapest two items free. Excludes the purchase or choice of: (a) charitable items and (b) Love Your Body membership. This offer is only available online between 12 noon on 13th August and 12 noon on 20th August 2012. Promotion can only be redeemed once in a single transaction. The promotional code must be registered at the time of purchase, by clicking on ‘use promotional code’ on the basket page. Love Your Body™ members please note: this offer can be used in conjunction with your online loyalty discount. This promotion excludes the purchase of Shea Body Butter. This offer cannot be redeemed in conjunction with any other offer, discount or promotion. Offer not available through The Body Shop At Home™ or in The Body Shop® stores.

Does this means that we will not get our orders? Or maybe they will ask us to pay the full price? :eek:

rellarips

Is 'Love Your Body membership' quite the same as the 'Love Your Body card' that was actually purchased though? It's not stated clearly as the card itself.

The second part I read as one promotion per transaction.

I guess the decision is theirs as the T&Cs aren't worded too transparently; they haven't said card they said membership...

tamlem

Indrute wrote: »

I have just found Terms and Conditions of the offer buy 2 get 2 free:
Buy four items and get the cheapest two items free. Excludes the purchase or choice of: (a) charitable items and (b) Love Your Body membership. This offer is only available online between 12 noon on 13th August and 12 noon on 20th August 2012. Promotion can only be redeemed once in a single transaction. The promotional code must be registered at the time of purchase, by clicking on ‘use promotional code’ on the basket page. Love Your Body™ members please note: this offer can be used in conjunction with your online loyalty discount. This promotion excludes the purchase of Shea Body Butter. This offer cannot be redeemed in conjunction with any other offer, discount or promotion. Offer not available through The Body Shop At Home™ or in The Body Shop® stores.

Does this means that we will not get our orders? Or maybe they will ask us to pay the full price? :eek:

I would say that all the body shop glitches that I have taken advantage of have breached their terms and conditions for the offer, thats what made them a glitch eg. getting your higher priced items free instead of lower priced etc.

It basically boils down to whether they choose to honour the orders or not, previously they always have even though i'm sure they could have cancelled them? Personally I had never shopped online with them before a glitch a couple of years ago, since then I have ordered from them several times, using their genuine order codes, because I have discovered products that I really like and because their customer service has always been excellent So they got something out of the glitch too

nikkinoo83

thanks so much for this - I did manage to get mine ordered this morning and am really hoping it is honoured.... I stupidly mistyped my email address in when registering so will never know if I was sent confirmation.... my orders say awaiting dispatch, can someone who has had confirmation tell me if this is the same as theirs? thanks in advance x

Indrute

nikkinoo83 wrote: »

thanks so much for this - I did manage to get mine ordered this morning and am really hoping it is honoured.... I stupidly mistyped my email address in when registering so will never know if I was sent confirmation.... my orders say awaiting dispatch, can someone who has had confirmation tell me if this is the same as theirs? thanks in advance x

Yeah, it is the same. I ordered yesterday with the express delivery, so mine should be sent soon!!

nikkinoo83

Indrute wrote: »

Yeah, it is the same. I ordered yesterday with the express delivery, so mine should be sent soon!!

Thanks for letting me know I can stop manically checking now x