Thanks PayPal! No, really!

paddyrg

Paypal just flagged payments as suspicious - someone must have changed the payment address on dealextreme's offers site as my payment was going to an unknown/not-DX account even though I clicked all the usual links on DX. Today I could just cancel the payment and re-pay through the right address once DX had sorted their problem - a problem they only found out about as I queried my PayPal payment's status with them. Thanks PayPal, that was actually rather helpful :-)

gildius

Hooray, a company doing something right!
I have to say, I've had HSBC flag up and stop suspicious payments before - apparently once my card was even cloned, and they stopped it before anything happened. Sometimes the fraud people are really good

vacheron

I had a payment for £1,800 taken via PayPal from my credit card to a legitimate looking UK based company about 3 weeks ago. I looked up the company and called their contact number to hear that someone had hacked their account, added a new bank account and helped themselves to their £9K PayPal balance along with about 17K requested by "them" from other customers' accounts.

Logged the fraud with PayPal, and within 3 days the money was returned to my account, the day after that, the returned balance had automatically been credited back to my card.

As you say, nice when things get sorted out quickly. And a +1 for the PayPal I Pad app which immediately pops up when a Paypal Transaction is registered on your account meaning I was able to detect and contest the transaction within 5 minutes of the fraud occurring. :T