Boiler Cover

Brob

We've recently moved into a new house and had the central heating and hot water tested before we moved in (in fact the seller had it tested and the certificate was given to us when we completed).

The report came back and said it all was fine but what we've found out is that the water isn't getting hot unless the heating is turned on.

Now can we get some sort of boiler cover and claim on this or can we go back to the people who tested the boiler and say that there is a problem or do we just need to fork out and get it fixed?

Thanks all

Yorkie1

I think you just need to fork out and get it fixed.

Usually with an ongoing cover policy, anything pre-existing needs to be fixed by your first before the cover will commence.

You've got no proof that the boiler issue didn't occur between testing and your purchase of the property, so I don't see that being a suitable avenue to pursue either.

kingstreet

It probably needs a new three way port/valve which allows hot water and heating, independent of each other.

General maintenance issue, I'm afraid and your responsibility.

ihateyes

i believe if this problem has arisen within a certain timescale... there is recourse.

speak to your solicitor.

I know an instance whereby a seller sold their house, with a report the boiler was in good working order..... this was far from the truth.

the buyer had an engineer in straightaway, it was condemned, and the sellers had to pay for a new boiler.

vaio

kingstreet wrote: »

It probably needs a new three way port/valve which allows hot water and heating, independent of each other.

General maintenance issue, I'm afraid and your responsibility.

another vote for this, it might even be that the valve is stick from disuse so just needs the head taking off and the valve turning manually a few times to free it off. Even if the actuator has failed changing it is two screws and three wires so about changing a plug level of difficulty.