We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Help Dispute Resolution

2»

Comments

  • Apreciar
    Apreciar Posts: 627 Forumite
    chancesare wrote: »
    I would ring Ebay, use the help section to get the number as it gives you a PIN which identifies you to them.

    Explain that the item has been returned, the seller has it but cannot refund and is telling you to close the case.

    Hopefully you will get someone half decent who will see the case details and close it in your favour. But you may have to ring a couple of times.

    Cannot find anywhere that has a number to ring, where exactly is it. Sorry for being dim
    Change is here to stay
  • chancesare_2
    chancesare_2 Posts: 1,788 Forumite
    Go into Ebay and hit the Customer Support tab on the top right.

    Click Customer Support, contact Ebay (the tab behind the main tab) and then hit My Account, Account Safety, it should give you a number there.
  • Apreciar
    Apreciar Posts: 627 Forumite
    eBay not much help, they say the resolution period must run to 15 August before they can escalate it. they will not even contact the buyer to say there is no block.
    Change is here to stay
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.