Facebook account hacked?

dianetheartist

Had 6 messages on mobile this morning saying "your fb security code is @@####. to verify your account paste this code on page that requests it. TRyed to log into fb...and page comes up asking fvfor code---put in code and it says its invalid or expired. I ask for it to be re-sent-- it then says Ive asked too many times.
I click on more info on the page and it sends me an email...asking me to send them a scan of gov recommended id such as driving licence or passport.--that dosent sound right to me......been all round the help things and have got nowhere....it does state on there somewhere that if my account has been suspended my friends wont be able to see my page -but they can see it..it looks like nothing has been put on my page since last night though. I never click on apps or links--have Avast on laptop...but am worried Ive been hacked or something...any ideas--would fb ask for photo eveidence of me ?

debitcardmayhem

Hmm another one , do you get the same on your pc ? If so
Try this http://74.54.247.132/download_malwar..._anti_malware/ which is filehippo's site , Run Malwarebytes quick scan and post the log on here please

dianetheartist

Sounds like it found nothing on there--so does that mean that FB does want a copy of my driving licenece etc to verify who I am before letting me back onto my account. Ive done nothing to be kicked off there for which is annoying here is the log -tMalwarebytes Anti-Malware (Trial) 1.62.0.1300
https://www.malwarebytes.org

Database version: v2012.08.08.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Win7 :: WIN7-TOSH [administrator]

Protection: Enabled

08/08/2012 20:55:39
mbam-log-2012-08-08 (20-55-39).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 193792
Time elapsed: 2 minute(s), 40 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

debitcardmayhem

Have you tried FB on your laptop, I didn't notice at first you said on my mobile...There are a few instances of this cropping up lately , it looks likely that your PC is probably OK , as for the phone way beyond my knowledge:o

dianetheartist

no didnt try and log -in off my phone-just the messages came on phone with security code. Have tryed to login off lappy and pc with no joy...it just seems odd that they want me to verify with photos of passport or driving licence....oh well back to the drawing board with it--thanks for your help !

johnmc

DON'T send details of anything (unless you want to lose your houe, your shirt, your shoes, you bank balance ..... etc)!

There's been a few of these over the last week, suggest you do a search for "facebook" and follow them.

ballyblack

Did you not read this?https://forums.moneysavingexpert.com/discussion/4111969

dianetheartist

Well found this email address ---- phish@fb.com sent them an email , tryed to log in my account an hour later...a new code came through on my phone--put it in and hey presto--Im back on there--so looks like it was a genuine security thing from fb....hope the email address is useful for anyone else having problems...thanks for all your help on here though..