Glazing Contract Cancellation?

saladodger

Hello

Last monday I stupidly signed a contract to have my winows replaced. It was late (so late the salesman couln't take my deposit) and I was blown away by the deal.

The following morning I came to my senses and contacted the salesman first thing. He wouldn't let it go and kept counter offering the already 'rock bottom price'. I said no.

Despite that he continued to process the original deal I had signed. I only relised when I recieved a 'welcom to your credit agreement' through the post yesterday.

This morning I sent an email to the glazing company accounts manger to cancel the contract (its 7 days since they received it), but am I too late and is this going to cost me regardless?

thanks for reading,
naive-salad-dodger.

bod1467

Did you sign at their premises or in your own home?

saladodger

Hi, it was in my home

bod1467

Then you have a statutory cooling off period of 7 days in which to cancel without any penalty, and any deposit paid must be returned. Especially as you informed them of your intent to cancel the next day.

The Cancellation of Contracts made in a Consumer’s Home or Place of Work etc. Regulations 2008 refer.