We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Replacement Passport taking long time

2»

Comments

  • duchy
    duchy Posts: 19,511 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Xmas Saver!
    So........................ what did they say ? (or are you still on hold ? ;) )
    I Would Rather Climb A Mountain Than Crawl Into A Hole

    MSE Florida wedding .....no problem
  • Sonia138
    Sonia138 Posts: 5 Forumite
    How did you get on?
  • Sorry for the delay, i phoned them and the lady said it had been printed on the tuesday? She said i should receive it within 48 hours, however that would of been friday?? I received the old passport back on Thursday with the cut edges but still no new passport? I dont really know what to do? What courier compny do they use? I live in a flat so if they come when i am not in they wont be able to post it as they wont get through main door? So i kind of need to know what day they are intending to deliver to make sure i am in?? I have never been so stressed.....But the people at Durham really helped so thank you for the number and i would recommend all to do the same.....
  • smudge56
    smudge56 Posts: 692 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    If you haven't received it by Monday phone the customer services number again and they should help you. The courier will require a signature if the address is a flat.
  • joeyjimbles
    joeyjimbles Posts: 2,279 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If it helps at all, I got my replacement passport back from them today - it came with DHL I think (yellow van?).

    I hope you got yours too.
         
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604.1K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.