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NatWest log-in
CPfan
Posts: 36 Forumite
Is anyone else having trouble logging into NatWest? I tried several times yesterday and twice so far today. Each page takes ages to load and I can never get through to the final page to view my account.
I'm sure it's not my computer because everything else seems to be working fine.
I'm sure it's not my computer because everything else seems to be working fine.
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Comments
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I've logged on this morning with no trouble.0
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Yeah, sorry CPFan, I've logged in twice today with no problems...0
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Thank you for the replies. I'll have one more try and if I can't log in this time I'll try ringing them.0
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An update which may be helpful to others.
I rang NatWest and told them about the problem. Each page of the log-in procedure was taking ages to load and eventually it would time out before I got to view my account details. They asked if I was with BT. Apparently other customers have also had trouble logging in if using a BT router. I was advised to turn off my router for 10-15 minutes and then restart it.
I did exactly as advised and then I tried again. It worked!
Well done NatWest for identifying the problem and providing a solution.:T0
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