Credit card sent to wrong address!! advice please?

F_Bear

ordered two ASDA credit cards for myself and OH.

hers comes first, typical, and mid afternoon today there a knock at the door and a lady who 'lives down the street' said she reciveced this today and hands me my ASDA letter containing my card!

i live at 26 and and she said she lives at 29.

now the letter seemed unopened and i have no reason to doubt her but what shall i do?

complain to ASDA? but its not there fault and we all no royal mail is rubbish.

thinking of asking for a new card?

cheers

YorkshireBoy

F_Bear wrote: »

what shall i do?

Personally I'd use the card sent, but why not put your question to whoever issues the Asda card these days?

izools

Does the letter have your house number on it or the lady's?

If it has your house number on it, you need to file a complaint with royal mail.

If it has hers on it, you need to complain to Asda.

I've had neighbours mail arrive in amongst mine once or twice in the last year so it does make me wonder how much of my mail is with someone else now?

To make matters worse Nationwide have a habbit of sending cards and PINs out so that they arrive the same day... And their cards don't need activating!

That was immediately made into a formal complaint, poor show from Nationwide.

callum9999

izools wrote: »

Does the letter have your house number on it or the lady's?

If it has your house number on it, you need to file a complaint with royal mail.

If it has hers on it, you need to complain to Asda.

I've had neighbours mail arrive in amongst mine once or twice in the last year so it does make me wonder how much of my mail is with someone else now?

To make matters worse Nationwide have a habbit of sending cards and PINs out so that they arrive the same day... And their cards don't need activating!

That was immediately made into a formal complaint, poor show from Nationwide.

Complaining will achieve absolutely nothing. Absolute best case scenario is that the postman is told to be "more careful".

It the letter is still sealed then I'd personally just use it. If fraud does ever occur in the future though, don't mention that the letter went to your neighbour! If you don't need to use it anytime soon though, it won't hurt to contact Creation and tell them that the card may have been compromised so you want a new one sent.

exel1966

Will the card not have to be activated before use? I somehow doubt your neighbour would have done that so you can check when you call them yourself.

F_Bear

Does the letter have your house number on it or the lady's?

Clearly has my name on it.

Complaining will achieve absolutely nothing

agreed, and postman will prob shred the rest of my mail if hes told off by the boss!

Will the card not have to be activated before use? I somehow doubt your neighbour would have done that so you can check when you call them yourself.

it needs to be but its an automated service, i'll activate it and see if theres any anomoly between actiavting mine and the OH's card

CLAPTON

what's the problem; if your neighbour hadn't delivered it to you then their may be a problem


and don't you receive a PIN separately?

F_Bear

what's the problem; if your neighbour hadn't delivered it to you then their may be a problem

the problem is pretty obvious, what if she didnt bring it round? and what if she opened it and noted the numbers?

and don't you receive a PIN separately?

with 21,000 posts im sure ur aware of a) some card compaines send them seperatly on the same day and more importantly b) you dont need a PIN for internet/telephone shopping

exel1966

You're making a mountain out of a molehill and turning a Posties error into something it's not.

If you're really THAT concerned contact the company and sort it out. Why are you wasting your time here trying to come up with every negative scenario you can? Why haven't you contacted them yet ? Why don't you answer the questions already asked instead of being evasive ? Why haven't you tried to activate it?

Stop messing around and call them !

CLAPTON

F_Bear wrote: »

with 21,000 posts im sure ur aware of a) some card compaines send them seperatly on the same day and more importantly b) you dont need a PIN for internet/telephone shopping

sarcasm adds nothing to your post.

Looksguywalker

F_Bear wrote: »

Clearly has my name on it.

You were asked what number not who. Post is delivered by address not by name.