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DisneyLand Paris re-booking fee??
hannerrbabes
Posts: 208 Forumite
Hey everyone,
This is my first thread, so I'm not sure if it's in the right category?
Me and my mum have booked a holiday for the family to DisneyLand Paris. We had to rearrange the dates so instead of being at the start of august (peak time), it is now going to be at the start of september (I guess not peak time?
I believed that we would have to pay to re-book the holiday - which is 33% of the overall cost of the holiday (around £350) - so we were okay to pay that. However, when we called up, the person said that because of the dates changing, we were due a £100 refund (which would take up to 6 weeks to come into my bank account). That was obviously brilliant!
However, they don't seem to have taken the £350 re-booking fee. (We changed the dates 3 weeks ago). Will they do that?? Or maybe we don't have to pay for it due to changing the dates? Obviously, I don't want to take the money out of my bank, and then have it taken out and I'll be in BIG problems.
Please please help if you can!!! Many thanks guys, Hanna :A
This is my first thread, so I'm not sure if it's in the right category?
Me and my mum have booked a holiday for the family to DisneyLand Paris. We had to rearrange the dates so instead of being at the start of august (peak time), it is now going to be at the start of september (I guess not peak time?
I believed that we would have to pay to re-book the holiday - which is 33% of the overall cost of the holiday (around £350) - so we were okay to pay that. However, when we called up, the person said that because of the dates changing, we were due a £100 refund (which would take up to 6 weeks to come into my bank account). That was obviously brilliant!
However, they don't seem to have taken the £350 re-booking fee. (We changed the dates 3 weeks ago). Will they do that?? Or maybe we don't have to pay for it due to changing the dates? Obviously, I don't want to take the money out of my bank, and then have it taken out and I'll be in BIG problems.
Please please help if you can!!! Many thanks guys, Hanna :A
0
Comments
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Just leave it there until your trip has been and gone, and then feel free to spend it after that
That way if they take it before then the money will be there.0 -
I would have thought the new holiday is £450 less than the original so they have taken the £350 out of this and are refunding you £100. As above leave the money there just incase or ring them and ask.0
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