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Item not received advice
Comyface
Posts: 670 Forumite
Hi there, would appreciate some opinions.
I ordered some shoes from a business seller on Ebay, ordered them over a weekend and they were marked as dispatched on the Monday and arrived on the Wednesday (free postage, think it was second class).
Loved the shoes and with a friend's birthday coming up, decided to buy her some too from the same seller. It was a couple of weeks later, ordered them over a weekend again (21/22 July) but they're still not here. They were marked as dispatched on 23rd with estimated delivery by 31st. I e-mailed in the evening of 31st to say they hadn't come (I did consider waiting a bit longer but with the other pair arriving within 2 days I think the second pair are defo lost).
Anyway, I've had no reply at all to my message. I still want a pair for my friend (and want to get them from this seller because of the price)(and her birthday is getting nearer, I haven't got much time). I am thinking of messaging them again and if I don't get a reply then just ordering another pair (and then opening an INR for the first pair through eBay/Paypal - which is best?) when they've come.
This is my first no-show of a delivery so would welcome some advice/opinions.
Cheers.
I ordered some shoes from a business seller on Ebay, ordered them over a weekend and they were marked as dispatched on the Monday and arrived on the Wednesday (free postage, think it was second class).
Loved the shoes and with a friend's birthday coming up, decided to buy her some too from the same seller. It was a couple of weeks later, ordered them over a weekend again (21/22 July) but they're still not here. They were marked as dispatched on 23rd with estimated delivery by 31st. I e-mailed in the evening of 31st to say they hadn't come (I did consider waiting a bit longer but with the other pair arriving within 2 days I think the second pair are defo lost).
Anyway, I've had no reply at all to my message. I still want a pair for my friend (and want to get them from this seller because of the price)(and her birthday is getting nearer, I haven't got much time). I am thinking of messaging them again and if I don't get a reply then just ordering another pair (and then opening an INR for the first pair through eBay/Paypal - which is best?) when they've come.
This is my first no-show of a delivery so would welcome some advice/opinions.
Cheers.
Are the words 'I have a cunning plan' marching with ill-deserved confidence in the direction of this conversation? :cool:
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Comments
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Message them again and then if no reply call them, then open dispute. I'm assuming you don't mean to buy more from the same seller?Anyway, I've had no reply at all to my message. I still want a pair for my friend (and want to get them from this seller because of the price)(and her birthday is getting nearer, I haven't got much time). I am thinking of messaging them again and if I don't get a reply then just ordering another pair (and then opening an INR for the first pair through eBay/Paypal - which is best?) when they've come..0 -
Cheers for your response.
Well, yes, I was going to buy them from the same seller. They're the best price by far and if I can't get them for this price I don't want them. My original pair came ok from them.
That's why I was going to order a new pair, wait until they came and then do an INR on the first pair.
Is it better to do an INR through Paypal or Ebay?Are the words 'I have a cunning plan' marching with ill-deserved confidence in the direction of this conversation? :cool:0
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