MBNA refund... happy or what!

Rone_2

Sent letter July to MBNA re -PPI refund they replied within 2 wks usual standard letter looking into it etc:, 1 wk ago another letter saying they have upheld and will hear from them in 12 wks , another letter today with the offer of £6.500 stating cheque will arrive within 28 days.

Over the moon...

thanks everyone..

2 x claims for loans.co.uk in the hands of the Ombudsman since May.. so will put them to the back of my mind as we got a letter from them stating they will contact us in 6m with an update.

bengalknights

Well done!

Rone_2

cheque arrived today.. how quick was that!! thanks again everyone..

Annna75

I received my letter 31st July with amount £2050 being sent out to me by cheque. I called up on the 7th Aug and was told the cheque was sent out 2nd post on the 2nd Aug..it's now 14th and still no cheque! I'm getting slightly worried now!! I'm thinking do I call them back and ask them to cancel that one and re-send or is this normal??

[Deleted User]

Annna75 wrote: »

I received my letter 31st July with amount £2050 being sent out to me by cheque. I called up on the 7th Aug and was told the cheque was sent out 2nd post on the 2nd Aug..it's now 14th and still no cheque! I'm getting slightly worried now!! I'm thinking do I call them back and ask them to cancel that one and re-send or is this normal??

No mail service in e uk should take that long for just a letter. I'd probably call them and ask to have another cheque sent out. If your claim is with a bank it might be worth asking them to send it to your local branch for collection if you're concerned with it going missing in the post again.