How reliable is Kent Reliance BS - looking for existing customer to reassure me!

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  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    Bongo-HiFi wrote: »
    Otherwise, so far Kent Reliance may be ok if you can accept the somewhat old fashioned (not necessarily a bad thing) and idiosyncratic way of operating.

    Building societies aren't banks. Never have been. That's the nub of the matter.
  • IanManc
    IanManc Posts: 2,095 Forumite
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    Bongo-HiFi wrote: »
    Otherwise, so far Kent Reliance may be ok if you can accept the somewhat old fashioned (not necessarily a bad thing) and idiosyncratic way of operating.
    Thrugelmir wrote: »
    Building societies aren't banks. Never have been. That's the nub of the matter.

    Kent Reliance is a bank. KRBS stands for Kent Reliance Banking Services.
  • SydSnott
    SydSnott Posts: 40 Forumite
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    I have been a "lurker" on this excellent site for several years.
    Today, my exasperation with all things Mumbai finally got the better of me, and when they finally deigned to answer my call, my first question was:- "Am I speaking to someone in the UK"
    The response was an honest "No". to which I responded "I would like to speak to someone in the UK".
    Expecting some resistance, I was taken aback when asked to hold on whilst they transferred me to Head Office!
    The person there was most helpful I think, pending receipt of the promised confirmation of recent instructions!
    Hope others find this revelation helpful. :T
  • Xenon
    Xenon Posts: 235 Forumite
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    I opened a Easy Access Savings Account several months ago - no problems whatsoever.

    I have only dealt with them online - again no issues.
  • schiff
    schiff Posts: 20,100 Forumite
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    My list of reported interest payments via HMRC included an item with the name Onesavings which I didn't recognise, but for an amount that I did. From Kent Reliance! It's all here:

    http://www.osb.co.uk/
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