Spyware and Windows Pop Up Messages Help Required

jdodd

Can anyone help please? I think my PC has Spyware installed and I don't know what to look for to remove it?

Also I get a lot of Window Pop Up messages requested that I buy spyware and also advertising a wide range of products and I want these windows to stop popping up.

I use a dial up connections and have XP.

Thanks in advance techies ::)

Jacqueline

Edinburghlass_2

Jacqueline, this thread will help you with the pop up messages as I fixed that problem today with Strike Eagle's post.

http://forum.moneysavingexpert.com/cgi-bin/yabb/YaBB.cgi?board=Tech;action=display;num=1094593085

As regards the Spyware I can't help at the moment as I am still struggling through this myself on my friend's pc!

aussielle

You can download all of the following for free

Spybot search & destroy

Ad aware se personal

Spywareguard

Spywareblaster

AVG anti virus free edition

Make sure you also have an active firewall

Sygate personal firewall

peter_the_piper

First have you got the set of tools which ALL users should have. Virus scanner-free suggestions on this forum. Firewall -ditto.(Don't run a XP's firewall as well as the separate one as they can cause problems).Ad-aware-to get rid of maliscious programs. Spybot Search and Destroy to get the bits Ad-aware misses. Hijack This to scan the system.
Make sure all these are up to date and continue to do so at least once a week without fail.
Run a scan with Spybot, Ad-aware and the virus scanner, fix all they suggest. Then if you still have problems come back to this site.

Fran

jdodd,

If none of that works, take a look at the thread I started with similar problems. I'm on my 3rd day of trying to sort it out. There are suggestions on the thread for things to do which might help you if you have something different to me.

This is the link to the thread:- Click here

I hope you have better luck than me! Good luck!

jdodd

Thanks everyone. I will give your suggestions a try.

aussielle

once you've got your security measures installed

run them regularly and also check for updates for maximum protection

Fran

Did you get the problems sorted out?