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Ebay postage

Have just started to sell on ebay. Having a massive clear out in the hope of moving. Sold my first items yesterday and posted them today. I estimated the postage at £3.00, basically I copied the amount that other similar items had. I posted today and the postage was only £2.20. Should I refund some of the postage. I am very aware that you don't want low stars. I had thought £2.40 would be fair. I'd appreciate your thoughts.
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Comments

  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Blether wrote: »
    Have just started to sell on ebay. Having a massive clear out in the hope of moving. Sold my first items yesterday and posted them today. I estimated the postage at £3.00, basically I copied the amount that other similar items had. I posted today and the postage was only £2.20. Should I refund some of the postage. I am very aware that you don't want low stars. I had thought £2.40 would be fair. I'd appreciate your thoughts.

    You might be ok with £3 if it takes a bit of packing and you use nice bubble wrap or a box. I would probably still leave 5* if the packing was good.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • DA63147
    DA63147 Posts: 260 Forumite
    I am on 4.7 for the stars and my postage covers stamps, envelopes, fuel to the post office, ebay fees and paypal fees, you only need to worry about the stars if you intend to sell a lot:) So 80p over I wouldn't refund them if I were you, hth:)
    Starting comping middle of October 2011: Wins so far: 2 x concert tickets, a year's supply of Tetley Tea / Tetley mug, F+F 5 shirt with satchel bag:j
  • plumface
    plumface Posts: 506 Forumite
    DA63147 wrote: »
    I am on 4.7 for the stars and my postage covers stamps, envelopes, fuel to the post office, ebay fees and paypal fees, you only need to worry about the stars if you intend to sell a lot:) So 80p over I wouldn't refund them if I were you, hth:)
    You are risking it on here with that admission.:D
    Lose is to not win......Loose is not tight......get it right!
  • plumface
    plumface Posts: 506 Forumite
    Blether wrote: »
    Have just started to sell on ebay. Having a massive clear out in the hope of moving. Sold my first items yesterday and posted them today. I estimated the postage at £3.00, basically I copied the amount that other similar items had. I posted today and the postage was only £2.20. Should I refund some of the postage. I am very aware that you don't want low stars. I had thought £2.40 would be fair. I'd appreciate your thoughts.

    If you sell on ebay,you risk everything beacause,no matter what (unless you go the freepost option) you charge for p&p a buyer can mark your stars down at a whim.As a seller you have virtually no redress. :mad:
    Lose is to not win......Loose is not tight......get it right!
  • Blether
    Blether Posts: 273 Forumite
    soolin wrote: »
    You might be ok with £3 if it takes a bit of packing and you use nice bubble wrap or a box. I would probably still leave 5* if the packing was good.

    It was clothes and the packing was a plain plastic postage bags.
  • sharnad
    sharnad Posts: 9,904 Forumite
    3 is fine your not really overcharging. My seller charged an extrA 2.80 school is annoying but 80p is fine
    Needing to lose weight start date 26 December 2011 current loss 60 pound Down. Lots more to go to get into my size 6 jeans
  • paulwellerfan
    paulwellerfan Posts: 1,190 Forumite
    Car Insurance Carver!
    OP You didnt sell a very thin skirt and then wrapped it in brown paper did you by any chance
    credit card bill. £0.00
    overdraft £0.00
    Help from the state £0.00
  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    DA63147 wrote: »
    I am on 4.7 for the stars and my postage covers stamps, envelopes, fuel to the post office, ebay fees and paypal fees, you only need to worry about the stars if you intend to sell a lot:) So 80p over I wouldn't refund them if I were you, hth:)

    Goodness, are you intending to give up eBay or are you going to try and turn your stars around and carry on selling?

    4.7 is as low as you really want to go if you drop to 4.6 you start getting a bit close to looking out of line against other sellers. What is your expanded dashboard like and are you still showing as 'standard'.

    Buyers won't put up with nonsense liking paying for a sellers fees or petrol anymore and I think OP is very sensible in checking whether his p and p is reasonable. A seller like the OP will go far as he/ she is starting off on the right basis
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • plumface
    plumface Posts: 506 Forumite
    soolin wrote: »
    Buyers won't put up with nonsense (WHY IS IT NONSENSE?) liking paying for a sellers fees or petrol anymore and I think OP is very sensible in checking whether his p and p is reasonable. A seller like the OP will go far as he/ she is starting off on the right basis

    If it costs £xx to sell it costs £xx to sell,it is not nonsense.(unless you load the costs onto freepost).But then you are getting the same item at exactly the same price.
    Item:- £2 plus £2 p&p
    Item:- £4 free p&p
    What is the difference and what is the problem?
    Lose is to not win......Loose is not tight......get it right!
  • Just checked my dashboard after reading this discussion - all my items were freepost up to now but recently I have started experimenting with making the items cheaper to foreign buyers and adding on postage (at cost price nothing added for packaging etc) to uk buyers instead.
    I have dropped from 5 to 4.99 - so I guess there is no pleasing some people!!
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