Post Office Credit Card

Well I had a big refund on my credit card account for the post office, infact it put me in credit to the tune of £1013, I called them up for a refund , the bloke on the phone said I could just withdraw it from a cash machine ar £300 pound a day. I said well surley that will be treated as a cash advance and I'll be charged, he said no not when it's in credit, does this sound right, has anyone experienced it before.

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