postage probs

mig1989

Just got home to find a pair of trainers that i had bought off ebay actually out of the packaging on my mat, dont know if i am more annoyed at the postie for actually managing to get a pair of trainers through my letter box and tearing the packaging to bits in the process (but maybe it was ripped before they got here) or the fact I paid £4.75 for them to be posted, they were wrapped in just 1 layer of brown paper and sellotaped, cost £2.20 to post.

To add to my annoyance they were marked as dispatched on 27th but postage label has 30th on it. rant over.

chemical.galaxy

I would be annoyed at a £2.55 mark up on postage! especially given the packaging...
I would leave a positive and mark the stars down on P&P if you like the shoes...

RHemmings

Stars.

...................

dt3887

bear in mind your not JUST paying how much it cost in post office, or wrapping, most sellers now charge a bit for getting it to the post office aswell but i agree, thats quite shoddy, all be it impressive that the postie got them through the letterbox. id open a not as described, or damaged case

starrybee

dt3887 wrote: »

bear in mind your not JUST paying how much it cost in post office, or wrapping, most sellers now charge a bit for getting it to the post office aswell but i agree, thats quite shoddy, all be it impressive that the postie got them through the letterbox. id open a not as described, or damaged case

Packaging and a trip to the post office doesn't warrant an extra £2.55 though.

No point opening a case unless you actually want to return them?

I would contact the seller first and say you are unhappy with postage cost and dispatch time. If they are uncooperative then leave appropriate feedback and low stars.

dt3887

sorry, i misread and thought the trainers were damaged. it all depends how far from post office serller is etc, but yea, a bit OTT

soolin

dt3887 wrote: »

sorry, i misread and thought the trainers were damaged. it all depends how far from post office serller is etc, but yea, a bit OTT

How far a seller chooses to live from a post office has nothing at all to do with post and packing charges. Any seller who thinks it does is going to have a very short selling career on ebay.

OP, I would contact seller in first instance firstly to say you appear to have been overcharged on the post and packing, and secondly to say that for their future benefit, brown paper is a terrible medium for wrapping shoes (or most things really) going through the post. Seller may well apologise and refund part of the p and p, if not then use your stars wisely.

thriftymanc

Playing devil's advocate for a second...

starrybee wrote: »

Packaging and a trip to the post office doesn't warrant an extra £2.55 though.

soolin wrote: »

How far a seller chooses to live from a post office has nothing at all to do with post and packing charges.

Unless the seller did originally live within walking distance of a post office, which got shut down through no fault of the seller's and was not their choice, and the nearest is now a £2.55 return bus journey away?

plumface

Would you have been happier if the item was very well packaged or,would you still moan about the cost that you were happy to pay at the outset?
What is considered a 'better' selling platform,Amazon or ebay?
I am of the opinion that most members of the public TRUST Amazon and DISTRUST EBAY.
From what i can gather on this and other forums,the larger posters think that Amazon has it spot on and ebay follow the lead.
So does Amazon have a DSR system?
No,because it is an absolute joke,thats why.Buyers agree a price and then moan about it.
Buyers can,and do deliberately and accidentely mark stars down with sometimes catastrophic results for the seller.
On Amazon i cannot charge what i want for p&p,they set it,at an unbeleivable and unrealistic amount.Today i sold 3 items to 1 buyer
at a cost to them of £13.77.The cost to me was £2.50.
On ebay (and on here) i would be vilified and crucified,on Amazon............nothing would happen.
It does not matter 1 bit what the p&p charge was,it is the total you were willing to pay for the item.
If the OP (and other moaners) saw that the actual p&p cost was MORE than what was charged,would they pay the seller more?
Would these people kick up a stink if,heaven forbid,they found the seller made a profit from the actual item sold.Would they leave neg feedback slagging the seller off for making money on the item. (what does it matter if the seller makes a profit on p&p)?
NO and NO is the probable answer.
YOU ARE HAPPY WITH THE PRICE,YOU PAID IT AND THEN MOAN ABOUT IT.
Business is business.
Ebay is the only place you can moan about postage costs,and by God they do.
Does any buyer moan on Amazon?
My rant over! :rotfl:
Stands back and waits......

soolin

thriftymanc wrote: »

Playing devil's advocate for a second...





Unless the seller did originally live within walking distance of a post office, which got shut down through no fault of the seller's and was not their choice, and the nearest is now a £2.55 return bus journey away?

Completely immaterial I pay postage and a bit of packing, nothing more. Luckily sellers who think buyers owe them for everything tend not to last long enough to cause buyers any problems.

mig1989

thanks for everyone's replies, I obviously had no problem paying that much for postage as i bid on the item, but to receive them with the packaging in such a state was disappointing, i would have expected something a bit more substantial, i dont mind paying for 'postage and packaging' but no mention of paying someone's petrol to the post office.

On a quick look at their recent history it would seem that they have been doing quite a bit of selling therefore already going to the post office several times. Im sure everyone would like for someone else to pay their petrol