Demand to refund refund.

Mulder00

scottishpower_company_representative wrote: »

Hi CarefulBill,

Can you please e-mail me at [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL] and I can have a look at te account for you

Thanks

Marie@scottishpower

And that is, despite the mistakes made by Scottish Power, why I'm still a very happy customer of theirs! The power and gas you receive at the end of the day is the same, mistakes happen, but it's how/whether they deal with it that makes the difference! :j

CarefulBill

Thanks Marie

submitted an email as advised.

CarefulBill

Update, Got refund in the end.

I fear if I hadn't had Marie's contact, I would have struggled to reach a resolution so thanks MSE