Bank Charge Help

Jamie2k

Hi

New here so not sure if I’m in the right place, but it seems most relevant.

My partner is currently being chased for roughly £1400.00 by HSBC, they are calling her almost every day demanding that she pays it.

The £1400 started its life at somewhere around £15 (Charge).

This happened because she bought something on her card that she didn’t have enough money for (by a few pence) but the bank allowed the payment thus sending her overdrawn and she didn’t have an authorised overdraft so they charged her for being overdrawn. She refused to pay it because she didn’t believe it was fair, this has been on-going since just before we got together (4years) and has now totalled to around £1400.

The bank called two years ago offering us settlement at the cost of £600 but we both still thought it was ridiculous. She's now being chased by a debt collection agency.

My question – Is this legal and should/will she have to pay it?

Thanks very much in advance

James

dzug1

Yes this is as good a place as any and yes it's legal

Whether she has to pay or not and how much depends on what she can negotiate with the bank. It would have been a whole lot easier 4 years ago when it first happened. It could probably have been cancelled then.
You don't even have the excuse some use that you didn't know about it - you just dug your heels in and refused to deal with the problem.

They might be reluctant to take it to court - £xxx charges for yyp overdraft doesn't sound good, even though it's not true. The charges are mainly for ignoring the problem for 4 years.

So my advive would be stop being pig headed and deal with it.

StuC75

Did she ever dispute this officially in the first instance?

£15 unauthorised fee seems 'reasonable'; snowballing of this unpaid charge also seems logical; letting this roll on to this extent seems to be stupidity (on the customers part not the bank)..

Did she ever re-pay what had originally gone overdrawn by?? Even so that can argue 'Paid what was spent..'

Ask the DCA for proof & breakdown of these charges - then Maybe hope that they do offer some form of Full & Final Settlement...