Printer problem

GT60

Hi i have an Epson SX425W printer and it has started to miss offthe bottom few lines of text on documents.

Yet on the print preview all the text is showing

I may have changed something but i do not know what.
Help please
Thank you

santer_2

Is the nozzle check OK? If not, do a head clean, then another nozzle check

Otherwise, has anyone changed the paper size setting?

GT60

santer wrote: »

Is the nozzle check OK? If not, do a head clean, then another nozzle check

Otherwise, has anyone changed the paper size setting?

The print out is fine and the size is ok
it is just the last paragraph that is missed off the print outs

angela110660

possibly could be your margins on page setup?

santer_2

I had a printer that printed all but the last part of an image, and that was a blocked nozzle.

The paper size in print preview may be different to the printer setting

You can use Epson Live Chat to see if they can pinpoint it

http://www.epson.co.uk/Contact-Us

Don't mention compatibles if you use those

GT60

It miss's the text because it has run out of the sheet off paperand goes on to the next sheet but does not include the last paragraph.
#I have e mailed Epson but will also try the online help at nine
Thanks every one

Why does this happen when you need the printer? grrr

GT60

just had it comfirmed the printer is poorly
you put a document in the printer and press copy and if it prints it out word for word it is ok but mine cut the last sentence in half

santer_2

Did they say to take it to an Epson Centre (if under warranty?)

You can also ask them if they will exchange it direct from Epson for a quality assured refurbished unit, usually you pay £10 towards the courier but the ones I have exchanged have arrived with a set of inks. They may ask you to keep the power lead and any paper tray and to remove the inks

Thanks for letting us know what it was

esuhl

I'm sure this isn't the problem if Epson have diagnosed it to be faulty... but... You don't have the paper size set to something weird like "Letter" instead of "A4"... assuming you're using A4 paper, of course...?

GT60

I took it back to the supermarket where i got it from and exchanged it for a new one no problems