Clarity CC rejection- any clues?

Hugbubble

Hi

I have a good credit score, good income, and existing halifax reward account (admittedly it is my household joint account with partner that I pay into each month- not the one my salary goes into), yet when I applied for a Clarity card (for overseas spending) online- computer said no.

Would I have more chance if I phoned them up?

Cheers for any thoughts

lisyloo

You can appeal and this goes via a computer not a human.

Have you got your credit reports to check first?
Call credit is free via Noddle.
Experian and Equifax I would advise paying £2 for a statutory report.
You can get free trials but some people have hassle cancelling and end up paying more either in phone calls or the repeat bill.

It might be worth checking this first.
Perhaps there is a mistake on there that you need to correct.

Then you'd need to give us more details about what's on there e.g. how many active cards, any defaults, late payments etc.

BugsyBrowne

Hugbubble wrote: »

Hi

I have a good credit score, good income, and existing halifax reward account (admittedly it is my household joint account with partner that I pay into each month- not the one my salary goes into), yet when I applied for a Clarity card (for overseas spending) online- computer said no.

Would I have more chance if I phoned them up?

Cheers for any thoughts

Credit scoring is only visible to a lender so you wouldn't know your actual score.

As lisyloo as suggested more info required.

Hugbubble

Hi

More info-

I haven't checked my credit reports for a year or 2, but have never had any late payments or any other adverse credit

Currently hold 2 credit cards both with zero balance (total available £5,500) as really only have for emergencies. Only outstanding credit currently is mortgage- again no black marks against this. Have lived in this property for over 4 years...

I have a mobile phone contract??? Again, never missed a payment.

Maybe it's because I don't have enough debt at the moment- but I have had personal loans and credit card balances in the past (all managed with no problems) so have a record of being able to manage debt.

Or perhaps they are conscious that I am likely to pay any balance off as soon as it is incurred meaning I am not going to be a big money spinner

Bit annoying as it seems the best way to manage overseas money and I'm going to Stockholm for a week in a few weeks- seems I'll have to go back to buying cold hard currency...

I did have a credit card with Halifax about 4 years ago, but they cancelled it due to inactivity (I used it to stooge for a few months as it was 0% before paying it off in full and not using it again)- could it be to do with that?

BASFORDLAD

How do you know you have a good credit score?

Have you got access to the banks internal score cards?

Hugbubble

BASFORDLAD wrote: »

How do you know you have a good credit score?

Have you got access to the banks internal score cards?

OK- correction- there is absolutely no reason why I would have a bad credit score

YorkshireBoy

Hugbubble wrote: »

I did have a credit card with Halifax about 4 years ago, but they cancelled it due to inactivity (I used it to stooge for a few months as it was 0% before paying it off in full and not using it again)- could it be to do with that?

No. I've been doing that with Halifax cards for 6 years or so. As soon as I pay the card off and close it they seem to put me a guaranteed offer in my online area some 1-2 months later. Must have had 5 or 6 Halifax cards over the last 6 years.

Maybe it's because:

Your income is too low (especially for £5K of available credit on other cards).
Your income isn't paid into a sole Halifax account (in the form of a BACS direct credit) or even into the Halifax joint account.
Your financial associate has a poor credit history/debts/high available credit.
You just don't fit their criteria for this card (which you'll never find out).

there is absolutely no reason why I would have a bad credit score

Well clearly Halifax don't think it's good...for this card anyway.

Anthorn

I'll go with Noddle. Much the same services as Experian and Equifax and it's totally free. You need to have a credit or debit card to register for ID but you don't get charged. You don't know what's on your credit report if you haven't seen it!

Hugbubble

YorkshireBoy wrote: »

No. I've been doing that with Halifax cards for 6 years or so. As soon as I pay the card off and close it they seem to put me a guaranteed offer in my online area some 1-2 months later. Must have had 5 or 6 Halifax cards over the last 6 years.

Maybe it's because:

Your income is too low (especially for £5K of available credit on other cards).

I earn £40k? Not mega bucks, but I would have thought sufficient

YorkshireBoy wrote: »

Your income isn't paid into a sole Halifax account (in the form of a BACS direct credit) or even into the Halifax joint account.

Maybe

YorkshireBoy wrote: »

Your financial associate has a poor credit history/debts/high available credit.

Nope- she's debt phobic and only debt she's ever had is a mortgage

YorkshireBoy wrote: »

You just don't fit their criteria for this card (which you'll never find out).Well clearly Halifax don't think it's good...for this card anyway.

Obviously this is the case- c'est la vie