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Car with finance still running on it stolen insurance want to pay off finance

The validator the insurance company have employed have told me they have validated my claim and I should receive £4999 which I am content with. However they are saying that the insurance company will give me the remainder after paying off the finance. They say this is because people sometimes stop paying the finance when they don't have the car.

I'm curious if this is standard. I really wanted the money to buy a new car and I was going to leave the finance to run. Reason being that in the last few years I have had a few late payments on my credit card so my credit rating is going to be a bit crap and I will be paying more interest than I would on a loan taken three years ago.

Anyone been through this experience and have any advice ?

ps My home insurance people (Aviva) were brilliant. They paid out within ten days (car was stolen as part of a burglary). Praise where it is due :T

Comments

  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    Need to read your policy wording, it normally contains something like:
    DirectLine wrote:
    l. Hire-purchase, leasing and other agreements
    If your car is currently on a hire purchase or financing agreement (except
    leasing) we will settle the claim by paying the legal owner. We will only pay
    you any remaining balance if ownership of your car is to be transferred to
    you at the end of the hire purchase or financing agreement.
    If your car is on a leasing agreement, we will settle the claim by paying the
    legal owner.

    Unless you can do a deal with the finance company you dont have a leg to stand on if your policy includes something similar
  • Jakg
    Jakg Posts: 2,267 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is it a secured loan? If so, the BANKS car was written off, and so are getting re-imbursed
    Nothing I say represents any past, present or future employer.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    They are correct, call the finance company and ask if they will re-finance you
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you take out any form of Gap Insurance
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