My car has been written off.

asoftersin

OK, to cut a long story short a woman rammed in the back of my car. I was stopped at the traffic lights was going quite quickly as I was coming off a dual carriageway and she forgot to brake.

Anyway my car got wrecked and got hire car etc. from insurance and they said the car was beyond economical repair.

Anyway I've got another car and the insurance are charging a £75 admin fee!! because of a change of details (even though it's not my fault - the only reason I'm changing my car is because it's a write off)

I really don't think I should have to pay for this. I've already lost money on my car.

Help Me!!

Quentin

£75 does sound a large admin fee (are you sure there isn't an element of premium increase - maybe the car you have bought is different to your old one, and has attracted a higher premium?)

Usually mid term changes like this does involve an admin fee with most insurers, and this should be set out somewhere amongst your paperwork, and although you say this is not your fault, it isn't your insurer's fault either!

asoftersin

Quentin wrote: »

£75 does sound a large admin fee (are you sure there isn't an element of premium increase - maybe the car you have bought is different to your old one, and has attracted a higher premium?)

Usually mid term changes like this does involve an admin fee with most insurers, and this should be set out somewhere amongst your paperwork, and although you say this is not your fault, it isn't your insurer's fault either!

I was thinking I could claim off the other party, do you think I can do this. And yes the fee is £75 unfortunately.

What is really rattling my cage is I've been given a quote for my new car that is nearly £500. On a price comparison website the same company are offering cover for me on the same car for £250!! All they said was we offer competitive price on comparison sites.

I can't even cancel as I have to pay the full policy as I'm still going through the claims process! :mad::mad::mad: