Mortgage protection assurance

upxc14

Hi Everyone

We've recently found out that I (we) have had a policy covering our mortgages should anything happen to either of us.

We know we didn't take the policy out as we arranged our own policy independently from the mortgage advisor.

It now seems as though this independent advisor set up assurance without us knowing.

How can I go about claiming the money back, can I claim the money back?

Any advise greatly appreciated

kingstreet

In the first instance, ask the firm in question to provide you with a copy of the sales documentation for this contract.

It isn't possible to set up such a plan without your knowledge. Your signatures would be required on the application and you would need to give consent to medical information being requested from your doctor and your answers to a string of health questions would be needed.

You might also wish to ask the insurer for a copy of the application to check the answers and signatures to compare them with your own.

ACG

kingstreet wrote: »

It isn't possible to set up such a plan without your knowledge. Your signatures would be required on the application and you would need to give consent to medical information being requested from your doctor and your answers to a string of health questions would be needed.

Not necessarily. Friends Providents was totally signature free even for the trust. If medical documents were not needed then neither was a signature - so it is possible.

Its unlikely though.

When was the mortgage taken out? With some older mortgages it was a condition of the mortgage.

How have you not noticed premiums going out of your bank to the insurance company?

upxc14

ACG wrote: »

Not necessarily. Friends Providents was totally signature free even for the trust. If medical documents were not needed then neither was a signature - so it is possible.

Its unlikely though.

When was the mortgage taken out? With some older mortgages it was a condition of the mortgage.

How have you not noticed premiums going out of your bank to the insurance company?

Yes the mortgage was taken out when I 1st left the forces after many years. To my knowledge the assurance was never mentioned and I do have some of the original advisers notes given to us where it shows we've declined the offer of assurance.

When it comes to the premiums, well that's the pit falls of a joint account.....I always assumed it was the wife's and she always assumed it was mine. With the amount being £6.63 it just looked inconspicuous. It was only when the company transferred the policy and I got a letter from the new provider that I clicked.

I guess it's a lesson learnt.....can't expect a refund after all of these years for something I should've picked up on earlier.