We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a very Happy New Year. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
google search AVAST comes up with malicious virus
Comments
-
No problem in safe mode
Good - That helps.
This will run OTL slightly differently to when you ran it before - follow the instructions carefully. It should only take a few seconds.- Double click OTL.exe to run it
- Allow the UAC prompt
- Under the Custom Scans/fixes box copy/paste this in:
- Click the NONE button
- Click the RUN SCAN button.
- When it's finished, Notepad will open.
- OTL.txt <- Will be opened
- Post the contents of OTL.txt
0 -
OTL logfile created on: 8/14/2012 7:29:22 PM - Run 2
OTL by OldTimer - Version 3.2.57.0 Folder = C:\Users\stephen\Documents\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
3.80 Gb Total Physical Memory | 1.80 Gb Available Physical Memory | 47.34% Memory free
7.60 Gb Paging File | 5.74 Gb Available in Paging File | 75.55% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 149.04 Gb Total Space | 69.11 Gb Free Space | 46.37% Space Free | Partition Type: NTFS
Drive
| 148.65 Gb Total Space | 140.46 Gb Free Space | 94.48% Space Free | Partition Type: NTFS
Drive G: | 232.88 Gb Total Space | 14.51 Gb Free Space | 6.23% Space Free | Partition Type: NTFS
Computer Name: STEPHEN-TOSH | User Name: stephen | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days
========== Custom Scans ==========
< Dir C:\Users\stephen\AppData\Local\{132931E3-D8F4-11E1-8270-B8AC6F996F26} /s /c >
Volume in drive C is WINDOWS
Volume Serial Number is B085-552C
Directory of C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}
28/07/2012 21:37 <DIR> .
28/07/2012 21:37 <DIR> ..
28/07/2012 21:37 <DIR> chrome
28/07/2012 21:37 129 chrome.manifest
28/07/2012 21:37 804 install.rdf
2 File(s) 933 bytes
Directory of C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\chrome
28/07/2012 21:37 <DIR> .
28/07/2012 21:37 <DIR> ..
28/07/2012 21:37 <DIR> content
0 File(s) 0 bytes
Directory of C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\chrome\content
28/07/2012 21:37 <DIR> .
28/07/2012 21:37 <DIR> ..
28/07/2012 21:37 6,566 browser.xul
1 File(s) 6,566 bytes
Total Files Listed:
3 File(s) 7,499 bytes
8 Dir(s) 74,204,930,048 bytes free
< End of report >0 -
We have our culprit. Combofix usually deals with these quite well?
- Double-click OTL.exe to start the program.
- Allow the UAC prompt
- Copy and Paste the following code into the
textbox. Do not include the word Code
:processes killallprocesses :OTL FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{132931E3-D8F4-11E1-8270-B8AC6F996F26}: C:\Users\stephen\AppData\Local\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\ [2012/07/28 21:37:42 | 000,000,000 | ---D | M] [2012/07/28 21:37:42 | 000,000,000 | ---D | M] (Mozilla Safe Browsing) -- C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26} :commands [CREATERESTOREPOINT] [REBOOT] - Then click the Run Fix button at the top.
- Click
. - OTL may ask to reboot the machine. Click OK & allow it to do so if asked.
- The report should appear in Notepad after the reboot.
- Copy and Paste that report in your next reply.
0 -
========== PROCESSES ==========
All processes killed
========== OTL ==========
File HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{132931E3-D8F4-11E1-8270-B8AC6F996F26}: C:\Users\stephen\AppData\Local\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\ not found.
C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\chrome\content folder moved successfully.
C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\chrome folder moved successfully.
C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26} folder moved successfully.
========== COMMANDS ==========
System Restore Service not available.
OTL by OldTimer - Version 3.2.57.0 log created on 08142012_200341
Files\Folders moved on Reboot...
PendingFileRenameOperations files...
Registry entries deleted on Reboot...0 -
Have Avast's warnings stopped?0
-
Good.
uninstall combofix.
Open a Run command box. (Start > Run or Windows key + R on your keyboard) and copy/paste this command in:
ComboFix /uninstall
Note the space between ComboFix and /uninstall , it needs to be there.
Click OK
let combofix uninstall itself.
Let me know when you've done that successfully.0 -
Yes that's done now.0
-
- Double-click OTL.exe
- Click the CleanUp! button
- Select Yes when the Begin cleanup Process? Prompt appears
- If you are prompted to Reboot during the cleanup, select Yes
- The tool will delete itself once it finishes, if not delete it by yourself
Uninstall these:
Java(TM) 6 Update 22
Java(TM) 6 Update 31
Java(TM) 7 Update 5
Install this:
Java(TM) 7 Update 6
http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1637588.html
Accept the license agreement, you want:
Windows x86 Offline 29.73 MB jre-7u6-windows-i586.exe
Update these.
Adobe Reader 9.5.0
Open Adobe Reader go to > Help > Check for updates
Mozilla Firefox 13.0 (x86 en-US)
Open Firefox go to Help > Check for updates
Shareaza 2.5.5.0
Downloading Torrents & P2P file sharing is always a risk and a major conduit for malware - it's possibly how you are becoming infected. I'd uninstall it.0 -
Do I need the 64 bit version of Java as well, or should I leave that?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.8K Spending & Discounts
- 246.1K Work, Benefits & Business
- 602.2K Mortgages, Homes & Bills
- 177.8K Life & Family
- 260K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards