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google search AVAST comes up with malicious virus

1235

Comments

  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    cepheus wrote: »
    No problem in safe mode

    Good - That helps.

    This will run OTL slightly differently to when you ran it before - follow the instructions carefully. It should only take a few seconds.
    • Double click OTL.exe to run it
    • Allow the UAC prompt
    • Under the Custom Scans/fixes box copy/paste this in:
    Dir C:\Users\stephen\AppData\Local\{132931E3-D8F4-11E1-8270-B8AC6F996F26} /s /c

    • Click the NONE button
    • Click the RUN SCAN button.
    • When it's finished, Notepad will open.
    • OTL.txt <- Will be opened
    • Post the contents of OTL.txt
  • cepheus
    cepheus Posts: 20,053 Forumite
    OTL logfile created on: 8/14/2012 7:29:22 PM - Run 2
    OTL by OldTimer - Version 3.2.57.0 Folder = C:\Users\stephen\Documents\Desktop
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.0.8112.16421)
    Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

    3.80 Gb Total Physical Memory | 1.80 Gb Available Physical Memory | 47.34% Memory free
    7.60 Gb Paging File | 5.74 Gb Available in Paging File | 75.55% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 149.04 Gb Total Space | 69.11 Gb Free Space | 46.37% Space Free | Partition Type: NTFS
    Drive D: | 148.65 Gb Total Space | 140.46 Gb Free Space | 94.48% Space Free | Partition Type: NTFS
    Drive G: | 232.88 Gb Total Space | 14.51 Gb Free Space | 6.23% Space Free | Partition Type: NTFS

    Computer Name: STEPHEN-TOSH | User Name: stephen | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
    Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days

    ========== Custom Scans ==========

    < Dir C:\Users\stephen\AppData\Local\{132931E3-D8F4-11E1-8270-B8AC6F996F26} /s /c >
    Volume in drive C is WINDOWS
    Volume Serial Number is B085-552C
    Directory of C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}
    28/07/2012 21:37 <DIR> .
    28/07/2012 21:37 <DIR> ..
    28/07/2012 21:37 <DIR> chrome
    28/07/2012 21:37 129 chrome.manifest
    28/07/2012 21:37 804 install.rdf
    2 File(s) 933 bytes
    Directory of C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\chrome
    28/07/2012 21:37 <DIR> .
    28/07/2012 21:37 <DIR> ..
    28/07/2012 21:37 <DIR> content
    0 File(s) 0 bytes
    Directory of C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\chrome\content
    28/07/2012 21:37 <DIR> .
    28/07/2012 21:37 <DIR> ..
    28/07/2012 21:37 6,566 browser.xul
    1 File(s) 6,566 bytes
    Total Files Listed:
    3 File(s) 7,499 bytes
    8 Dir(s) 74,204,930,048 bytes free
    < End of report >
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    We have our culprit. Combofix usually deals with these quite well?

    • Double-click OTL.exe to start the program.
    • Allow the UAC prompt
    • Copy and Paste the following code into the customFix.png textbox. Do not include the word Code
      :processes
      killallprocesses
      
      :OTL
      FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{132931E3-D8F4-11E1-8270-B8AC6F996F26}: C:\Users\stephen\AppData\Local\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\ [2012/07/28 21:37:42 | 000,000,000 | ---D | M]
      [2012/07/28 21:37:42 | 000,000,000 | ---D | M] (Mozilla Safe Browsing) -- C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}
      
      :commands
      [CREATERESTOREPOINT]
      [REBOOT]
      
    • Then click the Run Fix button at the top.
    • Click btnOK.png.
    • OTL may ask to reboot the machine. Click OK & allow it to do so if asked.
    • The report should appear in Notepad after the reboot.
    • Copy and Paste that report in your next reply.
  • cepheus
    cepheus Posts: 20,053 Forumite
    ========== PROCESSES ==========
    All processes killed
    ========== OTL ==========
    File HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{132931E3-D8F4-11E1-8270-B8AC6F996F26}: C:\Users\stephen\AppData\Local\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\ not found.
    C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\chrome\content folder moved successfully.
    C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26}\chrome folder moved successfully.
    C:\USERS\STEPHEN\APPDATA\LOCAL\{132931E3-D8F4-11E1-8270-B8AC6F996F26} folder moved successfully.
    ========== COMMANDS ==========
    System Restore Service not available.

    OTL by OldTimer - Version 3.2.57.0 log created on 08142012_200341
    Files\Folders moved on Reboot...
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Have Avast's warnings stopped?
  • cepheus
    cepheus Posts: 20,053 Forumite
    waddler_8 wrote: »
    Have Avast's warnings stopped?
    :T

    Yes thanks, success!
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Good.

    uninstall combofix.

    Open a Run command box. (Start > Run or Windows key + R on your keyboard) and copy/paste this command in:

    ComboFix /uninstall

    Note the space between ComboFix and /uninstall , it needs to be there.

    Click OK

    let combofix uninstall itself.

    Let me know when you've done that successfully.
  • cepheus
    cepheus Posts: 20,053 Forumite
    Yes that's done now.
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    • Double-click OTL.exe
    • Click the CleanUp! button
    • Select Yes when the Begin cleanup Process? Prompt appears
    • If you are prompted to Reboot during the cleanup, select Yes
    • The tool will delete itself once it finishes, if not delete it by yourself

    Uninstall these:

    Java(TM) 6 Update 22
    Java(TM) 6 Update 31
    Java(TM) 7 Update 5


    Install this:

    Java(TM) 7 Update 6

    http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1637588.html

    Accept the license agreement, you want:

    Windows x86 Offline 29.73 MB jre-7u6-windows-i586.exe


    Update these.

    Adobe Reader 9.5.0

    Open Adobe Reader go to > Help > Check for updates

    Mozilla Firefox 13.0 (x86 en-US)

    Open Firefox go to Help > Check for updates


    Shareaza 2.5.5.0

    Downloading Torrents & P2P file sharing is always a risk and a major conduit for malware - it's possibly how you are becoming infected. I'd uninstall it.
  • cepheus
    cepheus Posts: 20,053 Forumite
    Do I need the 64 bit version of Java as well, or should I leave that?
This discussion has been closed.
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