washing machine problem urgent?

wannaberich41

i think ive posted this in the wrong place. i do aplogise if that is tha case.
Does anyone know how to repair my washing machine as the door is locked closed when cycle has finished. it is a candy grand G0682. The cycle finishes but then the door stays locked. any ideas how to free this please?

Figment

Can you see water in the drum?

If so, either try another spin, or pull the washing machine out, remove the drain hose from the waste pipe and put it in a bowl at floor level, which should syphon the water out.

notbritishgas

What a coincidence, our WM has just started doing the same.
A few times we manged to open the door by running another spin cycle or a drain cycle.

I put the problem down to the fact there was still some water left after the cycle had finished so cleared out the pump filter (not a lot in there). But I will also have to look at the pipe to the drain to see if that is partly blocked with scale.
I only did this yesterday so do not know if it has cleared the problem.

Incidentally on our machine, a Siemens, there is an emergency door opening lever.

ballyblack

Switch the machine OFF at the mains

the thermal door switch may be faulty?

wannaberich41

ive found some information online where if you hold the furthest button on the left and the move the program knob 2 notches the door will release. ive done this and this has now released. i did a empty quick wash afterwards and it did the same thing but didnt clear as easy.
there is no water in the drum. ill have a look at the filter.

all the lights also started flashing so not sure what going on.

wannaberich41

ballyblack wrote: »

Switch the machine OFF at the mains

the thermal door switch may be faulty?

i did this but the door still wouldnt open.