Condenser Tumnle Dryer stopped drying.

andy2004

Hi, we have a Candy GO C58F Condenser Tumble Dryer and it seems to have stopped heating up. after 30min of running the cloths are the same as when we put them in and all 6 lights on the front are lit
I've checked the door filter, clean, the water bottle, emptied, and the actual condenser which has been put under the tap and cleaned and put back with no effect.
I was thinking it could be the element but I have no idea where to start on this particular model.
Do i take the front off or the back to find the element.
I my old dryer it was simple, top bar with knob, remove knob, remove screws put the top off, remove 4 screws around the case to remove the entire front, replace element/filament, put everything back.
question, is there a filament/ element in a condenser tumble dryer?
or is it the condenser that heats up,

richardw

Make sure there is no trace of fluff, either wet or dry, anywhere in the system. If wet dry it with a hair dryer and vacuum it up.

andy2004

did that when i emptied everything.
the air filter, water tank, condenser

just removed it from the cupboard/ coal shed, nothing behind it, and the air ways are clear

iamcornholio

It might be the heater element or the heater thermister may have blown

See here https://www.ukwhitegoods.co.uk/forumsphpbb3

andy2004

phoned the number that was in the book and spoke to some woman, who told me it was one of the boards, and first to unplug it for 10secs and then replug to reset it and if that didnt fix it then it was the board that needed replacing and that an engineer would have to come out to look at it, when asked how much that would be she replied £120, to which i replied I could buy a new one for that, then she said I could take an 12month warranty for £13 a month which would cover the call out and anything else in the next 12months.
Guess they dont listen when you tell them theres NO heat, and that after 30min of running and only after 30min of running as thats the minimum setting on the dial, thats when all 6 lights turn on. I dont remember whether they where flashing or where no flashing, but my mum said they where so.
Ah well guess we'll be going to comets tomorrow to buy a new tumble dryer.

iamcornholio

How can someone tell you over the phone, that a board has gone?

Ring her back and ask for next weeks lottery numbers if she is that good

macman

Get an independent white goods engineer in, a diagnosis should cost no more than about £25.
The element is more likely to have blown than the PCB if everything else still functions.

basill

This link to Espares has a picture of the element and a video showing how to do the job on a Bosch dryer, they suggest that most dryer chassis are similar. I notice in the reviews a customer had difficulties with his repair but from the pictures you should be able work out if the Bosch is like your machine.



B

Horseunderwater

1st this is more than likely self fixable and more simple than you realise. We had the exact same thing with an indesit 18 months back. All worked except was not drying. So being me I googled the problem and the model number and deduced that it is something called the thermostatic cutouts. If one overheats and fails then the dryer will not heat up and dry. Find your model on line and then look up the part number for it using model number and a site called ransomes spares. They will post you the 2 replacement cut outs. Then it will be a simple matter of unplugging machine, taking the back off and any other cover under that. Look at how the old thermo cut outs are placed, and unscrew each one at a time and replace exactly as the old one was. Make sure all in place, check that dryer works and gives out heat, before you add 2 covers back on. unplug and vacuum any fluff while you in there. Replace both covers and plug back into mains and push back into place. Should take no more than an hour max. This saved us lots of financial outlay at the time. We just followed basic replacement instructions found on line for that part. Most TB's are like it, so it is pretty generic.

andy2004

Its not me, but my mum, she's the one who said we're going to get a new dryer, she has a load of washing to dry, "she's not wasting time with it"
Note: she hangs the washing out to dry on the washing line from the washing machine, then when its dry she puts in the tumbler dryer to air it, to make it softer.
That seems more like a waste of time to me.

personally I would rather fix this one.

its a Candy Grand 0 GOC58F-80 i've already been online to check for prices for themostats £9 - £15 and the heater element £39

iamcornholio she was going by the 6 lights flashing which is an error code. she ignored the fact i said it works, it tumbles, but theres no heat.
you see its called how to rip of your customers, tell them its a board which needs replacing, then, tell them an Candy/Hoover engineer needs to be sent out to look at it at a cost of £120, as the parts are free due to the fact it has 5 years parts on it and its 3years old in november. and then replace the part which only costs £10, profit £110.
Everything works on the tumbler dryer apart from not heating up, so its either the thermostat or the actual heating element.

The thermostat looks just like a car thermostat, circular, with 2 screw on opposite sides. no wires to plug in, so it should be a simple case of remove 2 screws, remove thermostat, replace with new and replace 2 screws, test and then replace back.

andy2004

Well we went out and got another dryer, another Condenser dryer, and she paid for the extra cover, so now its 5 years parts and labour covered.
The old one is going to be left in the back garden till i can get a good look at it.