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Don't think I'll be able to claim for LPI

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  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 11 August 2012 at 11:33PM
    mad_dr wrote: »
    While it's clear that front loaded single premium stuff is bad and has been banned, none of those comments you quoted indicate that no other factors need to be mentioned in order to claim a miss sale. Moreover, as yet I've found no evidence or confirmation that by itself it constitutes miss selling and is (by itself) grounds for a refund.
    It's statistically the most upheld complaint reason (alone or with other factors). What more "evidence" do you need?
    I, myself, received almost £20,000 redress with a front loaded complaint!
    No need to post "confirmation" of what I knew to be true even before I came to this forum!

    Mention as many valid complaint reasons as you (honestly) have, don't attempt to embroider the truth and you should be fine. Good luck.


    By the way, it's not "banned", it's simply not used routinely anymore.
  • mad_dr
    mad_dr Posts: 124 Forumite
    Well, 6 weeks after finishing my calculations and submitting my claim (covering letter with FOS questionnaires and PPI calculation spreadsheet) I received £8500 into my bank account followed the next day by a letter confirming that Lloyds has refunded me the original payments plus interest! I couldn't be more surprised or happier!!

    Since I last posted on here I had several conversations with the Lloyds loan helpline. The folks there (freephone number to a UK call centre) couldn't have been more helpful. They provided verbal and written confirmation of my loans including the interest rates, settlement figures, PPI rebates, DD figures, etc which were essential to my claim.

    Once I'd done all my information gathering I completed the FOS questionnaires and sent them off with my calculation sheets and a covering letter. I got the standard "we're looking into your claim" letter after about 10 days and then the refund suddenly arrived last week!

    Happily the refund was for around £2k more than I expected to receive because they automatically located and paid out on a loan that I have no recollection of - I certainly won't be moaning about that fact!

    Thanks to everyone who helped along the way with guidance and advice - I'm really very grateful! I have donated an amount of my refund to charity by way of thanks to all those who assisted in my claim and have offered assistance to others who I feel may legitimately have grounds to complain.

    Good luck to everyone who is in the process of claiming - hang in there!
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