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Underpaid Minmum credit card balance by mistake

Hi, am so upset, I pay £75. per month off a credit card balance and have not missed for 3 years. The promotonal PART rate finished and minimum payments went up to £84. but i did not notice.
They have taken the rate away and the interest alone is now £112 and minmum payments are now £199 per month. They also say they reported it to the credit reference agency and I will be unable to get any other credit or a loan.

PS this is Virgin and I thought they were helpful!!!

Why did they not contact me and let me know !

Am in total shock and wondered if any one had any ideas or if its something I have to live with.

Comments

  • They did let you know on the statement. It always lists the min payment amount. Did you just pay a set amount and not the minimum. Surely you knew when the set rate would end?

    Change your set payment to now be just over £200. How much was the balance that you originally had on the card.
    On the way to ZERO!!
    Debt @ 1/6/2012: £30,200 :eek:
    Mortgage @ 1/6/2012: £233,000 :eek:
    Debt at £10,000 by 1/6/2013 £28,867/£30,200
    House Fund £2000 by 1/6/2013 £1000/£20,000
    Mortgage: Will tackle that next!
  • gwapenut
    gwapenut Posts: 1,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you tried phoning and talking to them? if this was your first error in 3 years they may be understanding ...
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Phone call.

    Apologise.

    Ask that they waive charges and reinstate the deal.

    Your mistake. See if you can fix it.
This discussion has been closed.
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