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Delayed flight compensation EU regulation 261/2004
JimTracy
Posts: 32 Forumite
Hi guys,
Can anyone help me with a current claim against an airline ?
Short story is, I had a flight booked from London to New York which was delayed due to a technical issue and I was moved to another flight, ending up with an arrival to New York over 6 hours after my scheduled time, meaning I couldnt make my connecting flight to my final destination (same airline) til the next day.
According to EU regulation 261/2004 for a flight arriving more than 4 hours later than scheduled and of over 1500km then I should recieve 600 euros.
I emailed the airline and after weeks of no response I was finally offered $150 in travel vouchers, I replied saying I will not accept this amount when Im entitled to 600 euros. Again, weeks passed and now I have been offered $225.
Does anyone have experience of making this claim ? Is it time to make a more formal email demanding my compensation or is it such a minefield that I may as well take the $225?
thanks for any help !
Can anyone help me with a current claim against an airline ?
Short story is, I had a flight booked from London to New York which was delayed due to a technical issue and I was moved to another flight, ending up with an arrival to New York over 6 hours after my scheduled time, meaning I couldnt make my connecting flight to my final destination (same airline) til the next day.
According to EU regulation 261/2004 for a flight arriving more than 4 hours later than scheduled and of over 1500km then I should recieve 600 euros.
I emailed the airline and after weeks of no response I was finally offered $150 in travel vouchers, I replied saying I will not accept this amount when Im entitled to 600 euros. Again, weeks passed and now I have been offered $225.
Does anyone have experience of making this claim ? Is it time to make a more formal email demanding my compensation or is it such a minefield that I may as well take the $225?
thanks for any help !
0
Comments
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See the thread in the flights sectionPosts are not advice and must not be relied upon.0
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thanks, didnt know of that forum, sorry if posted in wrong place.
I`ll ask again over there0
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