My Ipad and Itunes

tumbletots

Hi all,

I have just bought myself a new Ipad and am trying to download a new app. The message keeps coming up that I have to input answers to my memorable info questions ie my favourite teacher etc. as the Ipad is not connected to my Itunes account.

I can't for the life of me rember the info and have tried a few times and got the wrong answers! Its now saying if I keep trying I will be locked out and unable to use. Does anyone know how I can redo my memorable info so I can continue to purchase stuff from Itunes. By the way I have checked on Itunes and it is saying that the Ipad is connected to the account so am a bit confuised by the message.

Any help would be greatly appreciated. Hope this makes sense as not the best with technology!

Figment

https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/directToSignIn?localang=en_uk

tumbletots

Hi,

I have tried this but I have to answer two security questions to be able to access it and that is the info I don't know. Thanks anyway.

Humphrey10

Ring them up or e-mail them. http://www.apple.com/uk/support/contact/

Figment

tumbletots wrote: »

Hi,

I have tried this but I have to answer two security questions to be able to access it and that is the info I don't know. Thanks anyway.

Just below the boxes to enter the security answers is a link that starts: Forgot your answers? Send reset security info email to