We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
BT £30 cancellation charge
teafiend
Posts: 30 Forumite
in Phones & TV
I've just rung up to cancel my BT phone and broadband package (I'm moving house) and been told I have to pay £30 cancellation charge. I knew about this charge when I signed up but thought it only applied for cancelling during my 18-month contract (which expired in May). Is it right that it applies forever? The man in the call centre didn't seem to know and just told me that's what it said on his screen!
0
Comments
-
Unless you move your supplier to the new address then yes.The £30 charge is effectivly a disconnection fee.
All ISP's charge this.0 -
Okay, cool, thank you. I might have been more convinced if the BT employee had been sure of his facts, bless him!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.1K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards